Junior Delivery Shift Manager — Last-Mile Operations

Amazon; San Andrés Cholula; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading e-commerce company is seeking a Delivery Shift Manager Jr in Mexico, Puebla. The role involves managing a team of over 30 and ensuring operational efficiency, safety metrics, and customer satisfaction. Ideal candidates have experience in process improvement, team management, and logistics. Fluency in Spanish is essential, while English is preferred. This position requires flexibility in working hours and offers opportunities for growth within a dynamic environment.

Formación

• 1+ years of professional work experience required.
• Must speak, write, and read fluently in Spanish.
• Ability to work rotating schedules, including nights and weekends.

Responsabilidades

• Manage a team of over 30 hourly associates.
• Support process improvement activities within the delivery station.
• Ensure execution of business goals and operational KPIs.
• Conduct internal audits and track metrics.
• Implement changes to enhance customer service and reduce costs.

Conocimientos

Team management

Process improvement

Customer service

Data analysis

Educación

High school diploma or equivalent

Bachelor's degree in relevant field

Descripción del empleo

A leading e-commerce company is seeking a Delivery Shift Manager Jr in Mexico, Puebla. The role involves managing a team of over 30 and ensuring operational efficiency, safety metrics, and customer satisfaction. Ideal candidates have experience in process improvement, team management, and logistics. Fluency in Spanish is essential, while English is preferred. This position requires flexibility in working hours and offers opportunities for growth within a dynamic environment.