IT Workplace Services Specialist: Lead App Support

Freudenberg Group; Santiago de Querétaro; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global technology company in Santiago de Querétaro is looking for an Operations Manager to evaluate complex applications and manage IT solutions. The ideal candidate will troubleshoot software issues, implement improvements, and monitor application support. This role demands experience in technical leadership and adherence to service levels. Join an inclusive environment that values diversity and offers equitable employment opportunities.

Formación

• Skills developed through formal training or work experience.

Responsabilidades

• Evaluate complex applications and identify system requirements.
• Communicate about system enhancements and manage implementations.
• Troubleshoot third level software problems.
• Conceive new business requirements and develop IT solutions.
• Monitor IT application support and ensure SLA adherence.

Descripción del empleo

A global technology company in Santiago de Querétaro is looking for an Operations Manager to evaluate complex applications and manage IT solutions. The ideal candidate will troubleshoot software issues, implement improvements, and monitor application support. This role demands experience in technical leadership and adherence to service levels. Join an inclusive environment that values diversity and offers equitable employment opportunities.