IT Systems Technician – Monterrey: On-Site Tech & Support

Uline; Monterrey; Presencial; MXN 547,000 - 821,000; Jornada completa

Descripción de la vacante

A leading shipping and packaging distributor in Monterrey is seeking an IT Systems Technician. In this role, you will ensure the warehouse and offices are equipped with technology and support end-users with their tech needs. The ideal candidate must be fluent in English and Spanish, with experience in IT support and a solid understanding of Windows and network systems. This position offers excellent benefits, including health insurance from day one and tuition assistance.

Servicios

Complete health insurance coverage

Multiple bonus programs

Paid holidays and generous paid time off

Tuition Assistance Program

Formación

• Bilingual (English / Spanish) - fluent in both verbal and written forms.
• Prior IT Systems Technician experience with knowledge of networking, hardware and application systems.
• Understanding of Group Policy and Active Directory.

Responsabilidades

• Set up and manage computers, printers, and mobile devices.
• Manage IT inventory system and perform preventative maintenance.
• Provide support and training to end-users.
• Troubleshoot technical support requests and manage user accounts.

Conocimientos

Bilingual (English / Spanish)

Technical support troubleshooting

Customer service

Networking knowledge

Educación

High School diploma or equivalent

Bachelor’s degree preferred

Herramientas

Windows OS

Microsoft 365 applications

Descripción del empleo

A leading shipping and packaging distributor in Monterrey is seeking an IT Systems Technician. In this role, you will ensure the warehouse and offices are equipped with technology and support end-users with their tech needs. The ideal candidate must be fluent in English and Spanish, with experience in IT support and a solid understanding of Windows and network systems. This position offers excellent benefits, including health insurance from day one and tuition assistance.