IT Sr. Business Analyst - CDMO

Novartis Farmacéutica; México; Presencial; MXN 1.214.434 - 1.561.415; Jornada completa

Descripción de la vacante

Novartis Farmacéutica is looking for an experienced IT Sr. Business Analyst in Mexico City. This role involves leading CDMO initiatives and ensuring stable operations between Novartis and external partners. Candidates should have strong IT operations skills and a Bachelor’s degree in a STEM field.

5–7+ years of relevant experience in the pharma industry is essential, with a focus on manufacturing systems such as SAP S4HANA. The role requires excellent communication skills and the ability to manage stakeholder governance effectively.

Formación

• 5–7+ years of experience in manufacturing systems.
• Pharma/life science GxP experience.
• Strong experience in managing senior stakeholder governance.

Responsabilidades

• Lead and support CDMO initiatives including technical readiness and change requests.
• Drive strategic alignment with LDC on timelines and prioritization.
• Manage escalations across internal and external stakeholders.

Conocimientos

IT operations

Communication skills

Business partnering

Educación

Bachelor’s degree in a STEM discipline

Herramientas

SAP S4HANA

MES

LIMS

ERP

Descripción del empleo

Location: Mexico City, Mexico; role based in Mexico City, Mexico. Up to 25% international travel required. Novartis does not offer relocation support.

About the Role

The IT Sr. Business Analyst – CDMO reports to the ITOT Head in Morris Plains and serves as the primary ITOT operational and strategic business partner for the Red Apple CDMO collaboration. The role ensures stable operations, effective escalation management, and strong cross‑functional alignment between Novartis, Red Apple, LDC, and external partners.

Key Responsibilities

• Lead and support active CDMO initiatives such as TranSCend, including technical readiness, business testing readiness, change requests, and ongoing progress tracking.
• Drive strategic alignment with LDC on timelines, prioritization, and sequencing of Red Apple fixes and enhancements.
• Own Red Apple operational activities including data collaboration changes, schedule synchronization, technical backlog, and other production‑critical integrations.
• Serve as the primary business partner toward Red Apple, leading Tier 2 and Tier 3 governance calls, agenda alignment, and preparation of governance materials.
• Chair and manage internal governance boards, including agenda creation, material preparation, and facilitation of cross‑functional alignments.
• Manage escalations across internal and external stakeholders, including ad‑hoc escalations outside formal governance structures.
• Maintain constant risk awareness and escalation readiness, leveraging deep knowledge of Red Apple programs and dependencies.
• Support legal and contractual topics related to Red Apple, including review and preparation of SOWs and coordination with site stakeholders.
• Ensure strong collaboration across IT, business, CDMO stakeholders, and external vendors to minimize business risk and delivery impact.

Essential Requirements

• Bachelor’s degree in a STEM discipline.
• 5–7+ years of experience in manufacturing systems.
• Pharma/life science GxP experience.
• Manufacturing systems experience (MES, LIMS, ERP) with knowledge of SAP S4HANA, architecture, and SAP workflows.
• Strong experience in IT operations, business partnering, and complex cross‑company programs.
• Experience working with external partners, vendors, and regulated environments, with proven ability to manage senior stakeholder governance and escalations.
• Excellent communication skills.

Commitment to Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.