IT Service Delivery Technician - Manufacturing IT Support

Integer; Ciudad Juárez; Presencial; MXN 727,000 - 1,001,000; Jornada completa

Descripción de la vacante

A leading technology solutions company in Ciudad Juárez, Mexico is seeking an IT Service Delivery Technician. The role involves supporting and maintaining IT hardware and software, ensuring excellent service delivery across various environments. The ideal candidate will possess an Associate degree and strong interpersonal skills, with a focus on troubleshooting technical issues. This position offers a dynamic work environment with opportunities for growth and development.

Formación

• 0-3 years of experience with an Associate’s degree.
• Experience supporting manufacturing and engineering companies preferred.
• Practiced, logical approach to technical problem solving.

Responsabilidades

• Support and maintain all IT hardware and software.
• Provides direct support to office, manufacturing and engineering environments.
• Participates in the development of IT support processes.

Conocimientos

Strong interpersonal skills

Windows 7/XP, Office 2007 – 2010

Client-side networking

Troubleshooting remotely

Adaptability

Educación

Associate degree required

Bachelor’s preferred

Herramientas

Active Directory

Symantec End Point Protection

WebEx

Descripción del empleo

A leading technology solutions company in Ciudad Juárez, Mexico is seeking an IT Service Delivery Technician. The role involves supporting and maintaining IT hardware and software, ensuring excellent service delivery across various environments. The ideal candidate will possess an Associate degree and strong interpersonal skills, with a focus on troubleshooting technical issues. This position offers a dynamic work environment with opportunities for growth and development.