IT Operations & Systems Support Specialist

PowerToFly; Monterrey; Híbrido; MXN 360,000 - 541,000; Jornada completa

Descripción de la vacante

A leading technology company in Monterrey seeks an entry-level professional in IT to provide system operational support ensuring the effectiveness and accuracy of IT systems. The role includes managing access services, incident, and request fulfillment, and solving technical issues. Candidates should have a degree in Computer Science or related fields, with experience or understanding in Informatica and agile methodologies. This position offers flexibility and an opportunity to work on crucial IT services.

Formación

• Minimal relevant work experience required.
• Technical support for MDM applications to ensure high availability.
• Good understanding of Informatica Master Data Management and Data Governance applications.

Responsabilidades

• Perform routine maintenance and facilitate customizations of systems.
• Manage access to services and ensure compliance with policy.
• Execute ongoing activities and procedures for IT service management.

Conocimientos

Analytical skills

Problem-solving abilities

Agile development knowledge

Educación

Degree in Computer Science, IT, or related

Herramientas

Informatica

Jira

Q-test

Azure Databricks

Unix

Descripción del empleo

A leading technology company in Monterrey seeks an entry-level professional in IT to provide system operational support ensuring the effectiveness and accuracy of IT systems. The role includes managing access services, incident, and request fulfillment, and solving technical issues. Candidates should have a degree in Computer Science or related fields, with experience or understanding in Informatica and agile methodologies. This position offers flexibility and an opportunity to work on crucial IT services.