IT Manager

Confidential Jobs; Apodaca; Presencial; MXN 600.000 - 1.000.000; Jornada completa

Descripción de la vacante

Confidential Jobs is seeking an IT Manager for our Mexico manufacturing site to lead IT operations, optimize infrastructure, and oversee ERP systems. The role emphasizes networks, cybersecurity and information systems governance, providing technical support and guidance for system deployment and maintenance.

Responsibilities include delivering local IT projects, managing Office 365 and Windows/Server environments, ensuring performance and availability, training staff, and coordinating with

Formación

• 2-5 years of experience in IT operations management.
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent experience.
• Specialist in Network, cybersecurity and information systems management.

Responsabilidades

• Determines operational objectives by studying business functions and requirements.
• Improve systems by studying current practices and applying best practices.
• Recommend controls by identifying problems and writing improved procedures.
• Ensure operation by training personnel and providing help desk support.
• Manage projects, personnel, budgets and key stakeholder relationships.
• Foster a culture of growth, education and application.

Conocimientos

IT operations management

Project management

Stakeholder management

Critical thinking

Communication

Multi-cultural collaboration

Educación

Bachelor’s degree in Information Technology or related field

Herramientas

ERP systems

Office 365

Windows/Server management

Descripción del empleo

We are looking for an IT Manager for our Manufacturing Site.

Maintaining and optimizing IT infrastructure and Systems at our Mexico site. Specialist in Network, cyber security and Information Systems Management , with a proven track record of success in overseeing and maintaining IT infrastructure and application.

Your primary responsibilities will include providing technical support, ERP System management and support, as well as first point of contact for infrastructure maintenance and replacement.

REQUIREMENTS

• Lead local IT projects, including the design and deployment of new IT systems & services
• Network and Infrastructure Management including Workstation, Office 365 and Microsoft Windows/Server Management.
• Provide support and collaboration to business units
• Monitor performance and availability of IT systems
• Partner with key stakeholders across organization
• Functional Power User of ERP systems
• Ability to explain technical details and handle complex information with accuracy and attention to detail
• Strong critical thinking and decision-making skills
• Excellent project management skills and strong ability to prioritize
• Experience working in a multi-cultural, multi-national environment

PRIMARY OBJECTIVES

• Determines operational objectives by studying business functions, gathering information, and evaluating output requirements and formats
• Improves systems by studying current practices, applying best practices, and designing modifications
• Recommends controls by identifying problems and writing improved procedures
• Ensures operation by training personnel, providing help desk support, and providing references for users by writing and maintaining user documentation
• Overall department oversite, including management of projects, personnel, budgets, key stakeholder relationships, and department performance
• Establish a culture of growth, education and application

EDUCATION/EXPERIENCE

• 2-5 years of experience in working in IT operations management
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience, or a combination of the two