IT Help Desk Technician - Remote/On-Site

Femsa, S. De R.L. De C.V.; A distancia; MXN 313,000 - 523,000; Jornada completa

Descripción de la vacante

A leading technology support company in Tijuana is looking for IT Help Desk Support Technicians at various levels. The position involves providing first-line IT assistance, troubleshooting software issues, and supporting users via remote tools. Ideal candidates should have strong customer service and communication skills, along with IT support experience. This on-site role offers opportunities for professional growth in a structured environment.

Formación

• Strong customer service skills are required.
• Excellent communication skills are essential.
• Experience in IT support is preferred.

Responsabilidades

• Provide first-line IT assistance to users.
• Troubleshoot software issues.
• Support users through remote tools.

Conocimientos

Customer service skills

Communication skills

IT support experience

Herramientas

TeamViewer

Microsoft Intune

Descripción del empleo

A leading technology support company in Tijuana is looking for IT Help Desk Support Technicians at various levels. The position involves providing first-line IT assistance, troubleshooting software issues, and supporting users via remote tools. Ideal candidates should have strong customer service and communication skills, along with IT support experience. This on-site role offers opportunities for professional growth in a structured environment.