Investigator Payments Associate

Icon; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading healthcare organization seeks an Investigator Payments Associate for a home-based position in Mexico. This role entails reviewing Investigator contracts, collaborating with project teams to ensure timely grant payments, and providing mentorship to junior staff. A Bachelor’s degree and at least one year of administrative experience are required. The ideal candidate will exhibit excellent analytical and organizational skills in a fast-paced environment. ICON offers a competitive salary, benefits focused on well-being, and a diverse workplace culture.

Servicios

Various annual leave entitlements

Health insurance offerings

Retirement planning offerings

Global Employee Assistance Programme

Flexible optional benefits

Formación

• 1+ years of experience in an administrative or finance role.
• Ability to manage multiple projects effectively in a fast-paced environment.
• Fluent in English (read, write, speak).

Responsabilidades

• Reviewing and understanding Investigator contracts and payment terms.
• Collaborating with teams to ensure timely payments.
• Preparing monthly payment status updates for management.

Conocimientos

Attention to detail

Analytical skills

Customer service

Organizational skills

Communication

Educación

Bachelor's Degree or international equivalent

Herramientas

MS Office (Word, Excel, PowerPoint)

Descripción del empleo

Investigator Payments Associate - Homebased - Mexico

ICON plc is a world-leading healthcare intelligence and clinical research organization.

We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Investigator Payments Coordinator

Analyses; reviews; evaluates and audits the compliance, integrity, credibility, accuracy, and accountability of Investigator Payments operations. Employees provide expert and or technical counsel to management and staff as needed regarding procedures and statutory requirements.

What will you do

Reviews and thoroughly understands Investigator contracts, associated budgets and payment terms to determine payment requirements.

Reviews system budget set up and payee details.

Collaborates with project teams, sites and Accounts Payable to maintain integrity, timeliness and accuracy of grant payments by:

• Reviewing completed activities as per acceptance criteria to initiate payments.
• Generating payment requests for Investigator and reconciles to subsequent invoice received as necessary.
• Providing follow up with communication and direct contact with investigators and sites as needed to answer payment questions.
• Identifying and proactively raising risks/issues that may impact payment timelines and elevate accordingly.

Prepares monthly payment status update for discussion with Functional Management.

Delivers accurate data that feeds into reports including paid, pending, transparency and forecasting.

Providing mentorship and training to junior staff and leading efforts to improve investigator payment processes and practices within the team.

Your profile

Bachelor's Degree or international equivalent

1+ years work experience preferably in an administrative / finance role with high attention to detail.

Excellent analytical and organization skills with the ability to manage multiple projects and priorities effectively in a fast-paced environment.

Ability to provide excellent customer service both internally and externally.

A working knowledge of all MS Office suite of applications including Word, Excel & PowerPoint.

Read, write and speak English is a Must.

What ICON can offer you

Our success depends on the quality of our people.

That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits.

Our benefits are designed to be competitive within each country and are focused on well‑being and work life balance opportunities for you and your family.

Our benefits examples include :

• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family's needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well‑being.
• Life assurance.
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates.

ICON is committed to providing a workplace free of discrimination and harassment.

All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements?

We would encourage you to apply regardless – there's always a chance you're exactly what we're looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply.