Ingeniero de Soporte Técnico (Querétaro)

DXC Technology; Ecatepec de Morelos; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading technology services company located in Ecatepec de Morelos is seeking a motivated individual to join their infrastructure team as a support technician. The role involves providing foundational technical support, assisting with infrastructure projects, and participating in routine monitoring. Candidates should have a bachelor's degree and ideally 1+ years of relevant experience. This position offers opportunities for professional growth in a collaborative and inclusive environment.

Formación

• Bachelor's degree or equivalent experience required.
• 1+ years of relevant work experience preferred.
• Experience in infrastructure technology analysis is essential.

Responsabilidades

• Provide foundational support in infrastructure services.
• Assist with infrastructure projects and assignments.
• Participate in routine monitoring and troubleshooting.

Conocimientos

Technical support

Data analysis

Continuous learning

Educación

Bachelor's degree in a relevant field

Herramientas

CompTIA A+

Microsoft Certified: Azure Fundamentals

Google Cloud Associate

Descripción del empleo

Job Description

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 1+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.