Ingeniero de Soporte Técnico (Chiapas de Corzo)

DXC Technology; Ciudad de México; Presencial; MXN 540,000 - 721,000; Jornada completa

Descripción de la vacante

A leading global IT service provider in Mexico City is seeking a candidate for foundational technical support in infrastructure services. Responsibilities include assisting with infrastructure projects, monitoring systems, and supporting team collaboration. The ideal candidate will have a Bachelor's degree and at least 1 year of relevant experience, with skills in data analysis and a commitment to continuous learning. The company fosters an inclusive work culture with flexibility in work styles.

Formación

• Bachelor's degree in a relevant field or equivalent experience.
• 1+ years of work experience in relevant field.
• Experience in infrastructure technology analysis required.
• Proficiencies in data analysis and technical knowledge essential.

Responsabilidades

• Offer foundational technical support in infrastructure services.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring of infrastructure systems.
• Collaborate to address infrastructure challenges.

Conocimientos

Technical support in infrastructure services

Data analysis

Learning agility

Educación

Bachelor's degree in relevant field

Herramientas

CompTIA A+

Microsoft Certified: Azure Fundamentals

Google Cloud Associate

Descripción del empleo

Job Description

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 1+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.