Incident Response Analyst

TrendAI; Ciudad de México; Presencial; MXN 70.000 - 90.000; Jornada completa

Descripción de la vacante

TrendAI is looking for a senior Incident Response Analyst to support incident response efforts for TrendAI and its customers. This role requires 2-3+ years of experience in incident response and a strong understanding of operating systems and enterprise environments. Responsibilities include investigating security incidents, conducting root cause analysis, and performing threat hunting. Strong English communication skills are essential, and industry certifications are preferred.

Formación

• 2–3+ years of experience in incident response, forensic analysis, and security operations.
• Strong understanding of operating systems (Windows, Linux, macOS) and enterprise environments.
• Familiarity with threat intelligence frameworks such as MITRE ATT&CK.

Responsabilidades

• Investigate, triage, and respond to security incidents for customers across endpoints, networks, and cloud environments.
• Conduct thorough root cause analysis and document findings in reports for technical teams and stakeholders.
• Perform proactive threat hunting activities to identify adversary behavior.

Conocimientos

Incident response

Forensic analysis

Security operations

Strong English communication

Operating systems knowledge

Threat intelligence frameworks

Descripción del empleo

Position Summary

The Incident Response Analyst is a senior position that supports TrendAI efforts to provide incident response for TrendAI and its customers. This role blends technical knowledge and experience performing incident response, network monitoring, and performs related malware analysis.

Responsibilities

• Investigate, triage, and respond to security incidents for TrendAI customers across endpoints, networks, and cloud environments, including leading efforts related to containment, eradication, and forensic analysis.
• Conduct thorough root cause analysis and document findings in clear, actionable reports that support both technical teams and stakeholders.
• Perform proactive threat hunting activities to identify adversary behavior that may have evaded existing detection mechanisms.
• Communicate timely and effectively with internal teams and customers.
• Provide timely, actionable updates to customers or internal stakeholders.
• Partner with detection engineering and security operations teams to improve visibility.

Required Qualifications

• 2–3+ years of experience in incident response, forensic analysis, and security operations.
• Strong English communication skills, both written and verbal, with the ability to clearly convey technical findings.
• Strong understanding of operating systems (Windows, Linux, macOS) and enterprise environments.
• Familiarity with threat intelligence frameworks such as MITRE ATT&CK.
• Availability for occasional on-call support and after-hours incident response.
• Willingness to travel as needed to support engagements or customers.

Preferred Qualifications

• Industry certifications such as GIAC Certified Incident Handler (GCIH), GIAC Certified Forensic Analyst (GCFA), Certified Information Systems Security Professional (CISSP).

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.