In-Room Dining Concierge — Bilingual (Spanish/English)

Four Seasons Hotels and Resorts; Baja California Sur; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A luxury hospitality brand in Baja California Sur is seeking an In Room Dining Coordinator to provide exceptional guest service. The ideal candidate must be bilingual in Spanish and English, with a minimum of two years of experience in a similar hospitality role. Responsibilities include accurately taking orders, maintaining knowledge of menu items, and ensuring timely delivery to guests. This position offers competitive compensation and opportunities for professional growth in a well-regarded luxury environment.

Servicios

Highly competitive salaries

Shuttle service from San Lucas and San Jose del Cabo

Complimentary Dry Cleaning for Employee Uniforms

Formación

• Minimum of two years of experience in In-Room Dining, Guest Experience, or Call Center.
• Preference for applicants with luxurious hotel experience.
• Ability to sit or stand for extended periods.

Responsabilidades

• Answer phone calls or in-room dining orders with accuracy.
• Maintain understanding of the room service menu and specials.
• Enter orders into the management system accurately.

Conocimientos

Fluency in Spanish

Fluency in English

Customer service

Organizational skills

Ability to multitask

Herramientas

Micros or similar POS systems

Descripción del empleo

A luxury hospitality brand in Baja California Sur is seeking an In Room Dining Coordinator to provide exceptional guest service. The ideal candidate must be bilingual in Spanish and English, with a minimum of two years of experience in a similar hospitality role. Responsibilities include accurately taking orders, maintaining knowledge of menu items, and ensuring timely delivery to guests. This position offers competitive compensation and opportunities for professional growth in a well-regarded luxury environment.