Hybrid Enterprise Architect Associate — Higher Ed AI

Ellucian; Puebla de Zaragoza; On-site; MXN 300,000 - 420,000; Full time

Benefits offered by this job

Health coverage

Christmas bonus

Saving fund

Monthly food coupon

25 vacation days

Wellness program

Tuition reimbursement

LinkedIn Learning

Job summary

Ellucian is seeking an entry-level Business Enterprise Architect Associate in Puebla to support discovery, service delivery, and digital transformation for higher education institutions. You will work with senior enterprise architects and cross-functional teams to map current-state environments and propose future-state opportunities.

You will help document processes, participate in stakeholder sessions, and develop actionable recommendations to improve operational excellence.

Qualifications

• 0–2 years of professional experience in higher education, business analysis, consulting, enterprise architecture, enterprise systems, or related field.
• Strong analytical, problem-solving, communication, and interpersonal skills.
• Proficiency with Microsoft 365 applications (PowerPoint, Excel, Word).
• Experience working in or supporting higher education institutions in the United States, Latin America, or international regions.
• Familiarity with enterprise systems and platforms such as Ellucian Banner/Colleague, CRM, or ERP solutions.
• Knowledge of project delivery methodologies (Agile, Scrum, Waterfall, or hybrid).
• Understanding of business process modeling, workflow documentation, and digital transformation concepts.
• Experience using visualization or documentation tools to clearly communicate information.
• Familiarity with cloud technologies, data governance, analytics, and AI-enabled business processes.
• Experience with AI tools (Microsoft Copilot, ChatGPT) to support analysis and productivity.

Responsibilities

• Analyze institutional business processes, technology environments, and workflows across Ellucian Managed Services sites.
• Document current-state and future-state processes and enterprise capabilities using Lucidchart, Bizzdesign, and slides.
• Participate in discovery sessions, stakeholder interviews, and workshops to identify challenges and transformation opportunities.
• Contribute to enterprise architecture assessments and business process improvements with clear recommendations.
• Support cloud modernization, data governance, analytics, AI-enabled processes, and workflow automation initiatives.
• Collaborate with project managers and technical teams to align requirements with solutions and objectives.
• Create process maps, requirements documents, workflow diagrams, and executive summaries for decision-making.
• Identify inefficiencies and gaps, supporting technology-driven improvements across institutions.
• Assist in organizational change management and stakeholder engagement for smoother adoption of new processes.
• Explore AI-enabled tools to improve documentation and operational workflows.

Skills

Analytical skills

Problem solving

Communication

Interpersonal skills

Microsoft 365

Collaboration

Tools

Lucidchart

Bizzdesign

PowerPoint

Excel

Word

Job description

Ellucian is seeking an entry-level Business Enterprise Architect Associate in Puebla to support discovery, service delivery, and digital transformation for higher education institutions. You will work with senior enterprise architects and cross-functional teams to map current-state environments and propose future-state opportunities.

You will help document processes, participate in stakeholder sessions, and develop actionable recommendations to improve operational excellence.