Hybrid CX Strategy Analyst — Global Impact & Insights

DiDi Global; Ciudad de México; Híbrido; MXN 30,000 - 45,000; Jornada completa

Descripción de la vacante

A leading mobility technology platform is seeking a CX Global Strategy Analyst to enhance customer experience globally. Responsibilities include developing strategic initiatives, conducting market research, and analyzing data to drive decision-making. The ideal candidate has 2-4 years of experience, strong analytical skills, and proficiency in English, Excel, and PowerPoint. Join a diverse team and contribute to innovative projects that shape the future of transportation.

Formación

• 2-4 years of work experience in related fields.
• Experience in consulting or tech companies is a plus.
• Proficiency in English is mandatory.

Responsabilidades

• Support the development of strategic initiatives.
• Conduct market research and industry analysis.
• Analyze data and generate actionable insights.
• Build business cases and financial models.
• Identify opportunities to optimize business processes.

Conocimientos

Analytical skills

Communication skills

Problem-solving

Data-driven approach

Proficiency in Excel

Proficiency in PowerPoint

Descripción del empleo

A leading mobility technology platform is seeking a CX Global Strategy Analyst to enhance customer experience globally. Responsibilities include developing strategic initiatives, conducting market research, and analyzing data to drive decision-making. The ideal candidate has 2-4 years of experience, strong analytical skills, and proficiency in English, Excel, and PowerPoint. Join a diverse team and contribute to innovative projects that shape the future of transportation.