Hr Shared Services Representative Iii

Infor; Xico; Híbrido; MXN 540,000 - 811,000; Jornada completa

Descripción de la vacante

A leading technology firm is looking for a motivated HR professional in Mexico to manage employee lifecycle processes, maintain accurate records, and support HR automation projects. The candidate should have experience in Payroll or Administration and excellent English skills. This is a hybrid role requiring three days per week in the office, offering a chance to shape industry standards and contribute to organizational impacts.

Formación

• Experience in Payroll, HR, or Administration Shared Services.
• Experience working in a customer-focused role.
• Full proficiency in English.
• Computer literacy (including Microsoft Office).

Responsabilidades

• Maintain accurate records of employees on the HR system.
• Manage full process related to employee lifecycle in the region.
• Create/update process guides and reports.
• Support standardization and automation projects on HR processes.

Conocimientos

Analytical skills

Customer-focused role experience

Attention to detail

Full proficiency in English

Computer literacy

Herramientas

Microsoft Office

Descripción del empleo

General information

• Country
• Mexico
• City
• Mexico City
• Job ID
• Department
• Human Resources
• Experience Level
• MID_SENIOR_LEVEL
• Employment Status
• FULL_TIME
• Workplace Type
• Hybrid

Description & Requirements

We are looking for a highly motivated person, with an eye to detail, analytical skills, and a willingness to learn and contribute in HR processes continuity, improvement and automation.

A Day In The Life Includes

• Maintain accurate records of employees on the HR system including any changes to employment terms & advising the relevant departments.
• Manage full process related to employee lifecycle (hire-to-retire) in the region of responsibilities.
• Create / update process guides on a regular basis.
• Create standard & ad hoc reports as necessary.
• Support standardization and automation projects on HR processes across different countries.
• Initiate and implement process changes and automations across HR processes.
• Participate in projects related to improving efficiency and work quality.

Basic Qualifications

• Experience in Payroll, HR, or Administration Shared Services.
• Experience working in a customer-focused role.
• Full proficiency in English.
• Computer literacy (including Microsoft Office).

Preferred Qualifications

• Experience working with payroll.
• Service Center experience.
• KCS (Knowledge-Centered Services) certification.

Location: Montes Urales Norte 505, Col, Lomas de Chapultepec, Miguel Hidalgo, Ciudad de México.

Hybrid role (3 days per week in the office).

About Infor

Infor is where ambition meets impact.

Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems.

it shapes industries, unlocks opportunities, and creates real-world impact for billions of people.

At Infor, you're not just building a career.

you're helping to build what's next.Infor is a global leader in business cloud software products for companies in industry specific markets.

Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems.

Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles : integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.We have a relentless commitment to a culture based on PBM.

Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

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