Healthcare Billing Supervisor

Intugo; Región Centro; Presencial; MXN 360.000 - 600.000; Jornada completa

Descripción de la vacante

Intugo seeks an experienced Healthcare Billing Trainer in Mexico to lead US Healthcare Revenue Cycle Management training. You will conduct on-the-job training, develop refresher programs, and mentor associates on Medical Billing, AR, claims and denials, payer communication, and denial management.

The ideal candidate has 4+ years in RCM, prior training or leadership roles, advanced English, and strong coaching and problem-solving skills. This on-site role supports Centro-region operations.

Formación

• 4+ years of experience in Revenue Cycle Management (RCM) / US Healthcare.
• Experience as a Trainer, Process Coach, Team Lead, or similar role preferred.
• Strong knowledge of Medical Billing, Accounts Receivable, claims and denials.

Responsabilidades

• Conduct on-the-job training (OJT) and refresher sessions for team members.
• Train associates on Medical Billing, AR, claims, denials, follow-up processes, and RCM best practices.
• Conduct weekly assessments and monitor associates’ learning progress.
• Identify knowledge gaps and develop training plans based on root-cause analysis.
• Support associates in understanding billing systems, billing codes, claim submission, payer communication, and denial management.
• Identify performance and learning trends and recommend improvement strategies.
• Ensure training content remains aligned with US Healthcare regulations and industry practices.

Conocimientos

RCM expertise

Trainer/Coaching

Team leadership

Medical billing

Accounts receivable

Claims & denials

Advanced English

Descripción del empleo

We are looking for an experienced Healthcare Billing Trainer to join our team!

If you have a strong background in US Healthcare Revenue Cycle Management (RCM) and experience training, coaching, or mentoring teams, this opportunity could be for you.

What You'll Do

• Conduct on-the-job training (OJT) and refresher training for team members.
• Train associates on Medical Billing, Accounts Receivable, claims, denials, follow-up processes, and RCM best practices.
• Conduct weekly assessments and monitor associates' learning progress.
• Identify knowledge gaps and develop training plans based on root-cause analysis.
• Support associates in understanding billing systems, billing codes, claim submission, payer communication, and denial management.
• Identify performance and learning trends and recommend improvement strategies.
• Ensure training content remains aligned with US Healthcare regulations and industry practices.

What We're Looking For

• 4+ years of experience in Revenue Cycle Management (RCM) / US Healthcare.
• Previous experience as a Trainer, Process Coach, Team Lead, or similar role is highly preferred.
• Strong knowledge of Medical Billing, Accounts Receivable, claims and denials.
• Advanced English communication skills, both verbal and written.
• Strong coaching, facilitation, communication, and problem-solving skills.