Head of SMB Growth & Strategy - Remote

Bairesdev; Xico; A distancia; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading tech company is seeking a Head of SMB Accounts to lead and manage a team of Account Managers in a fully remote position. The successful candidate will ensure high client satisfaction, develop growth strategies, and own the health of the SMB portfolio. Candidates should have over 7 years of experience in Account Management within the tech or outsourcing sectors and must possess advanced English skills. This role offers excellent compensation and flexible working hours.

Servicios

Flexible working hours

Paid parental leaves

Supportive environment with mentorship

Formación

• 7+ years of experience in Account Management or Delivery.
• 7+ years of experience in the tech / outsourcing sector.
• Experience managing a team and high retention.

Responsabilidades

• Lead and manage a team of Account Managers.
• Own the overall health of the SMB portfolio.
• Identify accounts with growth potential.

Conocimientos

Account Management

Client Satisfaction

Team Management

Growth Strategies

Advanced English

Technology Roadmaps

Descripción del empleo

A leading tech company is seeking a Head of SMB Accounts to lead and manage a team of Account Managers in a fully remote position. The successful candidate will ensure high client satisfaction, develop growth strategies, and own the health of the SMB portfolio. Candidates should have over 7 years of experience in Account Management within the tech or outsourcing sectors and must possess advanced English skills. This role offers excellent compensation and flexible working hours.