Head of Product Design & Design Systems

Ranger Technical Resources; Ciudad de México; On-site; MXN 1,200,000 - 1,800,000; Full time

Job summary

Ranger Technical Resources supports a large hospitality organization in Mexico City as it builds an internal Product Design capability. The leader will establish the design vision, UX standards, multi-brand design system, research practices, and AI-enabled workflows for customer experiences across enterprise initiatives.

Working with senior Product and Engineering leaders, this role combines hands-on execution with strategic ownership, recruiting and maturing the internal Product Design team,

Qualifications

• Bachelor’s degree or higher in Human–Computer Interaction, Product Design, Interaction Design, or equivalent.
• Senior-level background leading Product Design for complex customer-facing digital products while remaining actively involved in design execution.
• Proven track record establishing or maturing Product Design capabilities within startup, scale-up, or enterprise transformation environments.
• Track record creating and scaling design systems across multiple digital products or brands.
• Direct involvement transitioning Product Design ownership from external partners to internal Product and Technology teams.
• Practical application of AI-assisted Product Design within commercial product environments.

Responsibilities

• Establish the Product Design vision, operating model, standards, and decision-making practices guiding multiple enterprise digital initiatives.
• Lead the transition of Product Design ownership from external partners to the internal Product and Technology organization while maintaining continuity across active products.
• Evaluate existing customer experiences, design assets, research, and usability gaps to determine what should be retained, improved, standardized, or redesigned.
• Personally lead end-to-end UX and UI design, including customer journeys, user flows, information architecture, wireframes, prototypes, high-fidelity interfaces, and interaction design.
• Establish user research and usability testing practices that inform product priorities and design decisions.
• Create a multi-brand design system covering reusable components, design tokens, interaction patterns, accessibility requirements, and shared experience standards.
• Define the documentation, governance, and contribution practices required for Product Design and Engineering to maintain and expand the design system.
• Partner directly with Product and Engineering from discovery through implementation, design validation, quality assurance, and production delivery.
• Use customer behavior, product analytics, and business objectives to improve conversion, reduce abandonment, increase engagement, and strengthen customer self-service.
• Incorporate AI-assisted design into research synthesis, prototyping, design exploration, documentation, component creation, and design iteration.
• Present design priorities, customer insights, tradeoffs, and measurable outcomes to Product, Engineering, Data, Marketing, Brand, and executive stakeholders.
• Recruit, develop, and guide the internal Product Design team as the digital portfolio and design capability mature.

Skills

Product Design

UX Design

UI Design

Design Systems

Customer Journey Mapping

Interaction Design

User Research

Usability Testing

Prototyping

Figma

Conversion Optimization

Multi-Brand Design

Accessibility

AI-Enabled Design

Executive Communication

Engineering Collaboration

Education

Bachelor’s degree in HCI/PD

Tools

Figma

Job description

Ranger Technical Resources supports a large hospitality organization in Mexico City as it builds an internal Product Design capability. The leader will establish the design vision, UX standards, multi-brand design system, research practices, and AI-enabled workflows for customer experiences across enterprise initiatives.

Working with senior Product and Engineering leaders, this role combines hands-on execution with strategic ownership, recruiting and maturing the internal Product Design team,