Guest Services Manager on Duty

Marriott Hotels Resorts; Dos Aguadas; Presencial; MXN 719,000 - 1,080,000; Jornada completa

Descripción de la vacante

A leading hotel management company is seeking a Property Manager on Duty to oversee daily operations in Dos Aguadas, Q.R., ensuring high levels of guest satisfaction. This role includes resolving guest issues, managing front desk operations, and leading team members in a luxury service environment. Applicants should have a background in hospitality, with a high school diploma or a relevant degree. Join us to enhance your career in an esteemed global brand.

Formación

• High school diploma or GED; 2 years experience in guest services or front desk.
• 2-year degree from an accredited university in related major; no work experience required.

Responsabilidades

• Oversees property operations to ensure high hospitality levels.
• Handles guest issues and complaints effectively.
• Manages day-to-day operations and employee supervision.
• Maintains a strong working relationship with all departments.
• Implements customer recognition/service programs.

Conocimientos

Interpersonal skills

Communication skills

Leadership abilities

Customer service orientation

Educación

High school diploma or GED

2-year degree in Hospitality or related field

Descripción del empleo

A leading hotel management company is seeking a Property Manager on Duty to oversee daily operations in Dos Aguadas, Q.R., ensuring high levels of guest satisfaction. This role includes resolving guest issues, managing front desk operations, and leading team members in a luxury service environment. Applicants should have a background in hospitality, with a high school diploma or a relevant degree. Join us to enhance your career in an esteemed global brand.