Guest Reservations Specialist

Marriott Hotels Resorts; Región Costa Norte; Presencial; MXN 15,000 - 25,000; Jornada completa

Descripción de la vacante

A leading hotel chain in Mexico is looking for a Reservations Agent to handle guest requests, reservations, and provide exceptional service. You will process bookings, explain policies, and maintain positive relationships with guests. The ideal candidate should hold a high school diploma or G.E.D. equivalent, with no previous experience required. If you are passionate about hospitality and have a service-oriented mindset, this is a fantastic opportunity to start your career with a renowned brand.

Formación

• No related work experience required.
• No supervisory experience required.
• No specific license or certification required.

Responsabilidades

• Process all reservation requests, changes, and cancellations.
• Identify guest reservation needs and determine appropriate room type.
• Explain guarantee, special rate, and cancellation policies.
• Follow sales techniques to maximize revenue.
• Input data in the reservation system.

Educación

High school diploma or G.E.D. equivalent

Descripción del empleo

A leading hotel chain in Mexico is looking for a Reservations Agent to handle guest requests, reservations, and provide exceptional service. You will process bookings, explain policies, and maintain positive relationships with guests. The ideal candidate should hold a high school diploma or G.E.D. equivalent, with no previous experience required. If you are passionate about hospitality and have a service-oriented mindset, this is a fantastic opportunity to start your career with a renowned brand.