Guest Experience Specialist

Uniting Holding; Nuevo León; On-site; MXN 134,000 - 201,000; Full time

Job summary

A dining establishment in Nuevo León, Mexico, is looking for a Customer Service Representative to enhance the dining experience for customers. Responsibilities include helping with drink refills, meal choices, and ensuring customer satisfaction before, during, and after meals. Applicants should possess a High School Diploma or GED, basic math skills, and at least one year of customer service experience. Flexible shift availability is required. This position offers the opportunity to engage directly with customers in a vibrant environment.

Qualifications

• Able to work different shifts at any time.
• Have at least one year in a customer service role.

Responsibilities

• Help customers with drink refills.
• Help customers with meal choices.
• Help customers before, during, and after their meal.
• Complete daily job task.
• Complete weekly job task.
• Comply with management at all times.
• Handle cash and credit card payments.

Skills

Customer service

Basic Math Skills

Education

High School Diploma or GED

Job description

The purpose of this job is to help our customers have the best experience when they come to China Dragon.

Duties and responsibilities

• Help customers with drink refills.
• Help customers with meal choices.
• Help customers before, during, and after their meal.
• Complete daily job task.
• Complete weekly job task.
• Comply with management at all times.
• Handle cash and credit card payments.

Qualifications

• High School Diploma or GED
• Basic Math Skills
• Able to work different shifts at any time
• Have at least one year in a customer service role