Global Sustain Operations Lead: Enterprise App Support

PepsiCo Deutschland GmbH; Ciudad de México; Presencial; MXN 1,284,000 - 1,652,000; Jornada completa

Descripción de la vacante

A leading global food and beverage company in Mexico City is seeking a Global Sustain Operation Lead. In this role, you will lead a team of application support analysts, drive process improvements, and ensure high-quality application sustain services. Candidates should have a Bachelor's degree, be fluent in English and Spanish, and possess strong leadership skills. The position offers excellent opportunities for growth and development.

Servicios

Opportunities for daily learning and development

Financial wellness programs

Flexibility program for work-life balance

Wellness Line and Discounts for family

Formación

• Minimum 5 years of experience in application support or a related technical support role.
• Experience leading a team.
• Deep understanding of application support methodologies and best practices.

Responsabilidades

• Lead and provide technical guidance to sustain operations analysts.
• Manage and mentor a team of application support analysts.
• Identify opportunities for process improvements to enhance efficiency.

Conocimientos

Fluent in English

Fluent in Spanish

Strong problem-solving abilities

Good communication skills

Interpersonal skills

Negotiation skills

Educación

Bachelor’s degree in Computer Science or related field

Herramientas

IT service management tools

Descripción del empleo

A leading global food and beverage company in Mexico City is seeking a Global Sustain Operation Lead. In this role, you will lead a team of application support analysts, drive process improvements, and ensure high-quality application sustain services. Candidates should have a Bachelor's degree, be fluent in English and Spanish, and possess strong leadership skills. The position offers excellent opportunities for growth and development.