Global Support PMO Lead - Remote & Impactful Ops

Samsara; Pachuca; Híbrido; MXN 1,464,000 - 2,198,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a Program Manager to lead transformational projects across its Global Customer Support team. Based in Mexico, this role emphasizes project execution, stakeholder engagement, and continuous improvement. The ideal candidate will have a Bachelor’s degree and over 5 years’ experience in project management, with strong communication and analytical skills. This position offers the opportunity to significantly impact customer experiences and strengthen processes in a dynamic environment.

Servicios

Competitive total compensation package

Employee-led remote and flexible working

Health benefits

Formación

• 5+ years of project/program management, management consulting, and/or business operations & strategy experience.
• Strong ability to influence and lead complex projects.
• Demonstrated ability to translate business concepts to technology teams.

Responsabilidades

• Lead end-to-end planning and execution of projects.
• Drive engagement and communication across all levels.
• Foster a culture of continuous improvement.

Conocimientos

Project/program management

Communication skills

Analytical skills

Problem-resolution

Educación

Bachelor’s degree from an accredited university

Descripción del empleo

A leading technology company is seeking a Program Manager to lead transformational projects across its Global Customer Support team. Based in Mexico, this role emphasizes project execution, stakeholder engagement, and continuous improvement. The ideal candidate will have a Bachelor’s degree and over 5 years’ experience in project management, with strong communication and analytical skills. This position offers the opportunity to significantly impact customer experiences and strengthen processes in a dynamic environment.