Global Player Operations Lead - Remote & Growth

B2Spin; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global player operations company based in Mexico seeks an experienced individual to lead recruitment and oversee the Player Operations Team. The role involves goal adaptation, managing high-value player engagement, and collaborating internationally. Candidates with 5+ years in gaming or sports betting, strong leadership skills, and analytical abilities are encouraged to apply. This position offers competitive salary and flexibility with remote work options.

Servicios

Competitive salary

Flexibility and remote work

Training and development

International collaboration

Formación

• Minimum of 5+ years of experience in a similar role.
• Experience dealing with USA / European / LATAM Gaming / Sportsbook accounts.
• Understanding of risk management and payment methodologies.

Responsabilidades

• Adapt and monitor goals and KPIs for department leads.
• Lead recruitment and manage key roles within the Player Operations Team.
• Maximise department efficiency through training and development.

Conocimientos

Leadership skills

Analytical skills

Communication skills

Customer support knowledge

Problem-solving skills

Descripción del empleo

A global player operations company based in Mexico seeks an experienced individual to lead recruitment and oversee the Player Operations Team. The role involves goal adaptation, managing high-value player engagement, and collaborating internationally. Candidates with 5+ years in gaming or sports betting, strong leadership skills, and analytical abilities are encouraged to apply. This position offers competitive salary and flexibility with remote work options.