Global Customer Success Manager — Hybrid (German Focus)

Zaloa Languages; Puebla de Zaragoza; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A language education company is seeking a skilled Customer Success professional in Puebla. The candidate should be bilingual in German and Spanish, with at least 2 years of experience in Customer Success. Responsibilities include developing engagement strategies and coordinating customer training to enhance satisfaction. This role offers a hybrid work environment, combining flexibility with competitive pay between $13 and $20 per month.

Formación

• At least 2 years of Customer Success experience is required.
• Strong analytical skills needed for engagement strategies.
• Passionate about language education.

Responsabilidades

• Develop engagement strategies to retain customers.
• Coordinate training sessions for customers.
• Ensure high levels of customer satisfaction.

Conocimientos

Bilingual proficiency in German

Bilingual proficiency in Spanish

Strong analytical skills

Descripción del empleo

A language education company in Puebla is hiring for a Customer Success role requiring bilingual proficiency in German and Spanish.

The successful candidate will develop engagement strategies, coordinate training, and ensure customer satisfaction.

Ideal applicants have at least 2 years of Customer Success experience, strong analytical skills, and a passion for language education.

This position offers a hybrid work model with a competitive pay range from $13 to $20 per month.