Global Customer Service Pro — Fast, Friendly Order Support

ALLNEX; Región Centro; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global coatings company in Guadalajara is seeking a Customer Service Representative to manage customer orders and complaints. You will ensure timely communication and coordination across various departments. Candidates should have at least 2 years of customer service experience in manufacturing. A Bachelor’s degree is required. The role offers an international work environment and opportunities for career growth.

Servicios

International working experience

Strong team spirit

Opportunities to grow and develop your career

Formación

• Minimum of 2 years of experience in Customer Service within a Manufacturing or Supply Chain environment.
• Strong Customer Focus.
• Good knowledge of Standard Office Software.
• Resourceful with a good sense of initiative.

Responsabilidades

• Takes care of customers & their orders, enquiries and complaints in a consistent manner.
• Receipt of customer orders and order entry.
• Follow up on customer orders and negotiate order details.
• Catching hold of customer complaints and finding solutions.
• Pursues coordination with all areas of the Supply Chain.

Conocimientos

Customer Focus

Knowledge of Standard Office Software

Initiative

Educación

Bachelor's Degree

Herramientas

SAP

AX

Descripción del empleo

A global coatings company in Guadalajara is seeking a Customer Service Representative to manage customer orders and complaints. You will ensure timely communication and coordination across various departments. Candidates should have at least 2 years of customer service experience in manufacturing. A Bachelor’s degree is required. The role offers an international work environment and opportunities for career growth.