Global Customer Service & Logistics Specialist

Snetor LLC; México; Presencial; MXN 30,000 - 45,000; Jornada completa

Descripción de la vacante

A global logistics company in Mexico is seeking a Customer Service Plus to manage logistics and coordinate international transportation. The ideal candidate should have at least 2 years of experience in international logistics and customer service in foreign trade. Responsibilities include overseeing deliveries, managing customs processes, and maintaining communication with customers. Strong organizational skills and knowledge of SAP are essential for this role.

Formación

• Minimum 2 years of experience in International Logistics or Customer Service related to Foreign Trade.
• Ability to handle international orders and customer requirement management effectively.

Responsabilidades

• Manage logistics for delivery from the USA to Mexico.
• Coordinate customs processes for product importation.
• Oversee shipment from warehouses to customers in Mexico.
• Maintain logistics and customer service KPIs.
• Support administrative tasks related to logistics.

Conocimientos

Effective communication skills

Organizational skills

Knowledge in international logistics

Intermediate level of English

Intermediate/Advanced Excel skills

Knowledge and management of ERP’s (SAP desirable)

Ability to manage international orders

Educación

Professional in logistics, comex, administrative or related areas

Herramientas

SAP

Descripción del empleo

A global logistics company in Mexico is seeking a Customer Service Plus to manage logistics and coordinate international transportation. The ideal candidate should have at least 2 years of experience in international logistics and customer service in foreign trade. Responsibilities include overseeing deliveries, managing customs processes, and maintaining communication with customers. Strong organizational skills and knowledge of SAP are essential for this role.