Gerente De Calidad

Commercial Vehicle Group, Inc.; Agua Prieta; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

Commercial Vehicle Group, Inc. (CVG) is seeking an experienced Quality Assurance leader to oversee customer satisfaction, audits, and continuous improvement at the plant. You will drive APQP, define inspection methods, and lead corrective actions to eliminate root causes of nonconformities.

Strong English and automotive quality background required. The role emphasizes QMS leadership, internal audits, data-driven problem solving with MINITAB, and cross-functional collaboration to meet customer

Qualifications

• Professional degree in Business Administration or Industrial Engineering.
• 5 years of experience in quality management or related field.
• Automotive industry experience preferred.
• Experience in Lean Manufacturing and Six Sigma environments preferred.

Responsibilities

• Acts as a liaison between customers and the plant to reduce defects and improve satisfaction.
• Maintains the Quality Management System and leads audits for ISO/TS IATF 16949, AS9100D, ISO 14001.
• Coordinates APQP throughout initial manufacturing phases.
• Defines inspection methods and sampling plans from raw materials to final product.
• Trains personnel in statistical techniques to reduce process variation.
• Coordinates internal audits to ensure compliance with QMS.
• Manages corrective actions and follows up on 8D reports.
• Analyzes measurement systems and validates suitability for product quantification.

Skills

Advanced English proficiency

Group Management

Lean Manufacturing

Six Sigma

Automotive industry experience

Problem Solving

Teamwork

Decision-making

Time management

Education

Professional degree

Business Administration/Industrial Engineering

Tools

MINITAB

Microsoft Office

Job description

Key Responsibilities and Main Activities

1. Satisfied Customers. Acts as a liaison between customers and the plant, handles customer visits and complaints, follows up on Corrective Action Reports, and leads efforts to reduce defective parts per million (PPM) in products shipped to customers.


2. Management Representative (ISO/TS IATF 16949, AS9100D, ISO 14001). Maintains the Plant Quality Manual, serves as a liaison between the Registrar, customers, and the plant, establishes management reviews of the quality system, and leads the implementation of necessary changes to the Quality Management System, continuously improving its effectiveness. Lead auditor and trainer of internal auditors for ISO/TS IATF 16949, AS9100D, and ISO 14001.


3. Quality Planning. Coordinates the implementation and monitoring of the Advanced Product Quality Planning (APQP) methodology throughout all initial manufacturing phases.


4. Inspection Methods. Determines critical product and process characteristics, establishes inspection and testing methods, and develops sampling plans to be applied from raw material receipt through in-process inspections and final product inspection to meet and/or exceed customer expectations.


5. Application of Advanced Statistics. Trains the personnel involved and establishes the statistical techniques necessary to reduce process variation.


6. Internal Audits. Coordinates processes that provide evidence to determine compliance with Quality Management System requirements and evaluate the level of compliance.


7. Quality Management. Establishes, implements, maintains, and updates the processes necessary to determine the level of compliance with the Quality Management System established in the reference documentation.


8. Corrective Actions. Manages the actions required to eliminate the root cause of a detected nonconformity. Follows up on 8D reports with superintendents and/or quality engineers through weekly, biweekly, or monthly meetings, as required.


9. Measurement System Validation. Analyzes measurement systems, methods, instruments, and resources used to quantify units of measurement.

Experience/Skills

• Professional degree


• Business Administration/Industrial Engineering


• 5 years of experience


• Group Management


• Automotive industry experience preferred


• Experience in Lean Manufacturing and Six Sigma environments preferred

Languages

• Advanced English proficiency

Knowledge

• AS5553E Counterfeit Parts


• MINITAB


• Knowledge of Quality Management System (QMS) standards


• IATF 16949


• AS9100D


• IPC 620


• AIAG Core Tools

Interpersonal Competencies

• Teamwork


• Decision-making


• Time management

Computer Skills

• Microsoft Office


• Minitab

Personal Skills

• Proactive


• Organizational skills


• Effective communication

CVG IS AN EQUAL OPPORTUNITY EMPLOYER

Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

Visa Sponsorship

At this time, we are not providing sponsorship for this role. Applicants must be authorized to work in the country of the job posting location on a full-time basis.

No Unauthorized Referrals from Recruiters & Vendors

Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third‑party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.