Field Service Maintenance Supervisor - Lead and Optimize

KONE; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global elevator and escalator company is seeking a Maintenance Supervisor in Mexico City. The role involves overseeing field service operations, ensuring safety and quality standards, and leading a team of technicians. Ideal candidates will have a strong background in technical operations and leadership skills. This position offers a chance to make a significant impact on customer satisfaction through excellent service delivery.

Formación

• Strong background in technical operations and field service leadership.
• Experience in managing maintenance operations.
• Ability to lead and support a team of technicians.

Responsabilidades

• Ensure field safety for technicians and users.
• Manage and optimize planned maintenance and service repair operations.
• Resolve customer complaints related to service quality.

Conocimientos

Technical operations management

Field service leadership

Customer service orientation

Problem-solving

Team development

Descripción del empleo

A global elevator and escalator company is seeking a Maintenance Supervisor in Mexico City. The role involves overseeing field service operations, ensuring safety and quality standards, and leading a team of technicians. Ideal candidates will have a strong background in technical operations and leadership skills. This position offers a chance to make a significant impact on customer satisfaction through excellent service delivery.