Field Metallurgist - Product Service & Analysis

Caterpillar Financial Services Corporation; Ciénega de Flores; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global machinery manufacturer seeks a Product Service Engineer in Ciénega de Flores, Nuevo León. This role is vital for providing technical guidance to customers and dealers, focusing on identifying product deficiencies and enhancing designs. Ideal candidates should have a degree or equivalent experience, strong problem-solving skills, and excellent interpersonal communication. The position offers full-time work at specified locations.

Formación

• Strong Electrical and or Mechanical aptitude, from a degree or trade background.
• Excellent communicator with technical clients, good interpersonal skills.
• Engineering or manufacturing background plus familiarity with materials, equipment, and processes.

Responsabilidades

• Field follow and support for new product introduction.
• Identify and correct product deficiencies.
• Maintain technical liaison between Caterpillar and dealers.
• Prepare failure analysis and summary reports.
• Travel to customer mine sites for field follow and investigation.

Conocimientos

Customer Focus

Data Gathering & Analysis

Service Excellence

Consulting

Effective Communications

Problem Solving

Relationship Management

Technical Excellence

Educación

College or university degree or equivalent experience

Descripción del empleo

A global machinery manufacturer seeks a Product Service Engineer in Ciénega de Flores, Nuevo León. This role is vital for providing technical guidance to customers and dealers, focusing on identifying product deficiencies and enhancing designs. Ideal candidates should have a degree or equivalent experience, strong problem-solving skills, and excellent interpersonal communication. The position offers full-time work at specified locations.