Failure Analysis Engineer: Root-Cause & Reliability

Arista Networks

Región Centro

Hybrid

MXN 420,000 - 640,000

Full time

14 days+

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Job summary

Arista Networks is seeking a detail-oriented Failure Analysis Engineer to investigate product and component failures, identify root causes, and replicate issues on returned products to drive improvements. You will interact with multiple teams and contract manufacturers to ensure timely repair, with a focus on quality, reliability, and customer satisfaction.

The role requires collaboration across Product Quality Engineering, Manufacturing, and Test teams, plus experience with ERP and data-driven

Qualifications

Bachelor’s degree in Electrical or Mechanical Engineering or related field.
Experience in high-tech manufacturing, preferably networking equipment.
Experience with contract manufacturing partners.
Broad knowledge of test, diagnostics, failure analysis, and debug techniques.
Foundational knowledge in quality and reliability performance metrics.
Ability to work cross-functionally, including ability to balance the technical and business aspects of hardware manufacturing.
Basic understanding of ERP systems and supply chain concepts.
Self-starter who has the ability to handle multiple tasks in a fast paced environment.
Ability to influence and motivate internal and external partners.
Strong communication and presentation skills.
Experience in Failure Analysis, Service, and Repair Operations a plus.
Ability to analyze data through high level visual summaries, trends and patterns.

Responsibilities

Analyze RMA, Failure Analysis, and Repair data; identify trends and raise quality alerts.
Oversee FA contract manufacturers' performance, ensuring KPIs are met (cycle times, fault rates).
Collaborate with Product, Hardware, and Test Engineers to debug RMAs.
Review and approve Failure Analysis results; update cases in Arista Support systems.
Drive learnings from RMA/FA into Manufacturing, Quality, Engineering, and Support teams.
Publish external Failure Analysis Reports to Arista Support teams.
Set up new products into Failure Analysis and debug repair operations.
Ensure quality alerts and ECOs are implemented across service depot inventory.
Improve RCA capabilities with cross-functional teams.
Manage debug and repair backlog and aging.
Improve contract manufacturers' test and debug procedures and efficiency.
Maintain latest test plans or TOI communications.
Own test yields performance and drive improvements.
Manage budget and inventory of capital equipment, tooling and fixtures.
Oversee test and debug capacity in repair for mid/long-term demand.
Provide input for vendor Scorecard and QBR.