Executive Housekeeper & Guest Experience Lead

Hilton; Celaya; Presencial; MXN 458,000 - 643,000; Jornada completa

Descripción de la vacante

A leading global hospitality company is seeking an Executive Housekeeper in Celaya, Mexico. This role involves overseeing housekeeping and laundry operations to ensure excellent guest satisfaction. Candidates must have managerial experience in housekeeping, strong leadership skills, and a high school diploma or equivalent. The position is full-time and offers opportunities for professional development within a dynamic team environment.

Formación

• Experience in hotel, leisure, or retail sector management required.
• High level of financial management skills and budget control.
• Ability to handle guest satisfaction and department objectives.

Responsabilidades

• Oversee housekeeping and laundry operations.
• Evaluate guest satisfaction and set departmental targets.
• Manage staff recruitment, training, and performance.

Conocimientos

Housekeeping / laundry experience

Managing a large team

Excellent leadership skills

Customer service

IT proficiency

Flexibility in work situations

Strong communication skills

Educación

High school certificate or equivalent

Herramientas

Property Management Systems

Microsoft Office

Descripción del empleo

A leading global hospitality company is seeking an Executive Housekeeper in Celaya, Mexico. This role involves overseeing housekeeping and laundry operations to ensure excellent guest satisfaction. Candidates must have managerial experience in housekeeping, strong leadership skills, and a high school diploma or equivalent. The position is full-time and offers opportunities for professional development within a dynamic team environment.