English-Speaking Customer Service Agent Growth & Incentives

Concentrix - CA; Santiago de Querétaro; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading global customer experience solutions company is seeking Customer Service Agents in Santiago de Querétaro. Ideal candidates will have a passion for helping others, possess strong communication skills, and have a high school diploma or equivalent. The role involves customer interactions via calls, providing support, and troubleshooting. Join a diverse team with opportunities for growth and development.

Servicios

Competitive salary

Career development opportunities

Monthly performance incentives

Formación

• 6 months minimum of experience in Call center customer service (desired).
• Ability to communicate effectively, both in writing and verbally.
• Demonstrate patience in all customer contact situations.

Responsabilidades

• Interface with customers via inbound and outbound calls.
• Provide customer service support and resolution of routine problems.
• Listen and troubleshoot to provide a great customer experience.

Conocimientos

Customer service orientation

Intermediate - Advanced English level

Attention to detail

Multitasking

Educación

High School diploma or equivalent

Descripción del empleo

A leading global customer experience solutions company is seeking Customer Service Agents in Santiago de Querétaro. Ideal candidates will have a passion for helping others, possess strong communication skills, and have a high school diploma or equivalent. The role involves customer interactions via calls, providing support, and troubleshooting. Join a diverse team with opportunities for growth and development.