Ecommerce Account Specialist

Harman Becker Automotive Systems Manufacturing Kft; Ciudad de México; Híbrido; MXN 550,000 - 918,000; Jornada completa

Descripción de la vacante

A leading audio technology company is seeking an E-commerce Account Specialist to manage key accounts like Amazon and Mercado Libre in Mexico City. This role involves developing sales strategies, optimizing product visibility, and collaborating with internal teams. The ideal candidate has a Bachelor’s degree and 2 years of experience in e-commerce account management, is fluent in Spanish and English, and possesses strong analytical and communication skills. This position offers a hybrid work environment and competitive benefits.

Servicios

Flexible work environment

Employee discounts on products

Extensive training opportunities

Competitive wellness benefits

Tuition reimbursement

Formación

• 2 years of experience in e‑commerce account management.
• Strong analytical skills and proficiency in Excel.
• Fluent in Spanish and English.

Responsabilidades

• Own the commercial relationship with Amazon and Mercado Libre.
• Develop and implement sales strategies to achieve revenue targets.
• Collaborate with internal teams to optimize product listings.

Conocimientos

Sales Experience

Customer Service

Communication skills

Analytical skills

Negotiation skills

Educación

Bachelor's degree in Business, Marketing or related field

Herramientas

Excel

E-commerce analytics tools

Descripción del empleo

A Career at HARMAN

As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

A Career at HARMAN Lifestyle

We are a global multi‑disciplinary team putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle you connect consumers with the power of superior sound.

Contribute your talents to high‑end esteemed brands like JBL, Mark Levinson and Revel.

Unite your passion for audio innovation with high‑tech product development.

Create pitch‑perfect cutting‑edge technology that elevates the listening experience.

About the Role

We are seeking a dynamic and results‑driven E‑commerce Account Specialist to lead and grow our business with key pure players in Mexico including Amazon and Mercado Libre. This role is responsible for developing and executing strategic plans to drive sales, optimize product visibility and enhance customer experience across these platforms.

What You Will Do

• Account Management: Own the commercial relationship with Amazon and Mercado Libre, including joint business planning, negotiations and performance tracking.
• Sales Strategy & Execution: Develop and implement sales strategies to achieve revenue and profitability targets. Monitor KPIs and adjust tactics to maximize growth.
• Marketing & Merchandising: Collaborate with internal teams to plan and execute promotional campaigns, optimize product listings and ensure brand consistency.
• Forecasting & Inventory Planning: Work closely with supply chain and demand planning teams to ensure product availability and minimize out‑of‑stocks.
• Data Analysis & Reporting: Analyze sales data, customer behaviour and market trends to identify opportunities and risks. Provide regular performance reports and insights.
• Cross‑functional Collaboration: Partner with marketing, finance, operations and customer service teams to deliver a seamless e‑commerce experience.
• Platform Expertise: Stay up to date with platform policies, tools and best practices to ensure compliance and leverage new features.

What You Need to Be Successful

• Bachelors degree in Business, Marketing or related field.
• 2 years of experience in e‑commerce account management, preferably with Amazon and/or Mercado Libre.
• Strong analytical skills and proficiency in Excel and e‑commerce analytics tools.
• Excellent communication, negotiation and relationship‑building skills.
• Fluent in Spanish and English.

Bonus Points if You Have

• Experience in consumer electronics or FMCG.
• Amazon Dealer portal knowledge.
• Strong understanding of both commercial and technical aspects of digital commerce.
• Excellent communication, analytical and project management skills.

What Makes You Eligible

• Excellent communication, analytical and project management skills.
• Be willing to work in an office in Mexico City in a hybrid scheme.
• Due to the nature of global infrastructure you understand that flexibility in working hours is required.

What We Offer

• Flexible work environment allowing for full‑time remote work globally for positions that can be performed outside a HARMAN or customer location.
• Access to employee discounts on world‑class Harman and Samsung products (JBL, HARMAN, Kardon, AKG, etc.).
• Extensive training opportunities through our own HARMAN University.
• Competitive wellness benefits.
• Tuition reimbursement according to local policies and procedures.

Be Brilliant employee recognition and rewards program

An inclusive and diverse work environment that fosters and encourages professional and personal development.

Employment Type: Full‑Time

Key Skills: Sales Experience, Crane, Customer Service, Communication skills, Heavy Equipment Operation, Microsoft Word, Case Management, OSHA, Team Management, Catheterization, Microsoft Outlook Calendar, EHS

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.