E-commerce Account Manager

Onda; Ciudad de México; A distancia; USD 40,000 - 80,000; Jornada completa

Descripción de la vacante

An innovative firm is seeking a dynamic E-commerce Performance Account Manager to join their team. In this fully remote role, you will manage a portfolio of 10-15 accounts, focusing on growing revenue and profitability through tailored account plans. Your expertise in e-commerce marketing and account management will be crucial as you lead client communications and leverage data insights to drive success. This is a unique opportunity to work with exciting brands while enjoying the flexibility of a contractor position. If you're passionate about e-commerce and ready to make an impact, this role is for you!

Formación

• 3+ years of experience in e-commerce account management.
• Proficiency in various e-commerce software, especially Shopify.

Responsabilidades

• Develop and execute account plans to meet client needs.
• Lead biweekly calls with clients and present insights.
• Track and analyze data to identify trends and opportunities.

Conocimientos

E-commerce Marketing

Account Management

Communication Skills

Data Analysis

Client Relations

Educación

Bachelor's degree in Business

Bachelor's degree in Marketing

Herramientas

Shopify

Reporting Tools

Descripción del empleo

Onda is a full-stack D2C growth firm that acts as a "one-stop-shop" for e-commerce business owners seeking assistance with their marketing labor and execution needs by providing premium talent. Joining our talent network offers you top-tier weekly training coupled with a variety of support departments (scheduling, billing, quality assurance, reporting, client resolution, etc) to help you focus on what you do best and growing in your chosen field.

Our client is looking for a strong E-commerce Performance Account Manager to support our clients. The E-commerce Account Manager is responsible for managing a portfolio of about 10-15 accounts. The primary goal of the role is to grow revenue and profitability by developing and executing account plans that meet the needs of each client.

Responsibilities:

1. Develop and execute account plans that meet the needs of each client
2. Lead biweekly calls with 20-30 clients by presenting overall plans and insight
3. Identify and upsell Onda services based on client needs
4. Manage the talent team working with each client account to ensure all client needs are supported
5. Utilize reporting tools and talent to look for insights that will help clients grow
6. Track and analyze data to identify trends and opportunities

Qualifications:

1. Experience in performance e-commerce
2. Proficiency in various e-commerce softwares - experience running a store in Shopify preferred
3. 3+ years of experience in e-commerce account management
4. Strong understanding of e-commerce marketing and sales principles
5. Excellent communication and presentation skills
6. Bachelor's degree in business, marketing, or a related field a plus
7. Excellent written and verbal communication skills in English.

Additional Info:

1. Fully remote
2. 1099 contractor position
3. Flexible hours but availability for client communication during business hours

Apply today to join the Onda network for the opportunity to work with exciting and innovative brands!