Digital Consultant, Salesforce

Zaelab; México; Híbrido; MXN 1.662.000 - 2.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited Vacation/PTO

Full Health Benefits and 401k (USA)/RR

Fully remote and distributed teams

Paid Parental Leave

Ongoing training and education机会

0% Bureaucracy Culture

Descripción de la vacante

Zaelab is seeking a Digital Consultant to design and implement scalable Salesforce solutions for clients, blending strategic consulting with hands-on Salesforce expertise and close collaboration with clients and internal teams.

You will translate business needs into Salesforce-based solutions, lead implementations across Sales, Service, and Commerce clouds, and guide platform optimization, adoption, and roadmap planning while ensuring high-quality, scalable outcomes.

Formación

• 3+ years as a Business Analyst, Consultant, or similar in a B2B setting.
• Strong understanding of B2B processes and digital commerce.
• Proficient in Salesforce capabilities, setup, and integrations.
• Salesforce PD1 cert is desirable; PD1 certification preferred.

Responsabilidades

• Translate business needs into Salesforce-based solutions for clients.
• Design, configure, and optimize Salesforce across Sales, Service, and Commerce clouds.
• Lead or support Salesforce implementations and system integrations.
• Collaborate with developers, architects, and project managers to deliver outcomes.
• Support user adoption with documentation, training, and change management.

Conocimientos

Salesforce

Business Analysis

Consulting

Stakeholder Management

Cross-functional Collaboration

Educación

Bachelor’s degree

Herramientas

Salesforce Platform

Descripción del empleo

The Digital Consultant, Salesforce reporting to the Director, Technology Solutions will support clients in designing and implementing scalable Salesforce solutions that drive digital transformation initiatives. This role combines strategic consulting, hands‑on Salesforce expertise, and close collaboration with clients and internal delivery teams.

As a Digital Consultant, you will serve as a trusted advisor—translating business needs into effective Salesforce solutions while ensuring best practices, platform optimization, and long-term value.

Your Key Responsibilities

• Partner with clients to understand business requirements and translate them into Salesforce-based solutions
• Design, configure, and optimize Salesforce solutions across relevant clouds, including Sales, Service, and Commerce
• Lead or support Salesforce implementations, enhancements, and system integrations
• Collaborate with cross-functional teams, including developers, architects, and project managers, to deliver successful outcomes
• Provide strategic guidance on Salesforce capabilities, platform best practices, and roadmap planning
• Support user adoption through documentation, training, and change management activities
• Ensure solution quality, scalability, and alignment with client goals

Desirable Qualifications

• Salesforce Platform Developer I (PD1) certification

Experience

• Bachelor’s degree in Business Administration, Computer Science, or a related field
• 3+ years of experience as a Business Analyst, Consultant, or similar role in a B2B environment
• Strong understanding of B2B business processes and digital commerce solutions
• Proficient in Salesforce capabilities, including setup and configuration, order management, and integrations.
• Excellent written and verbal communication skills, with the ability to clearly present complex concepts
• Strong analytical and problem-solving skills
• Experience working cross-functionally and leading business process mapping sessions

Why you’ll love working here

• Unlimited Vacation/PTO
• Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
• Fully remote and distributed teams
• Paid Parental Leave
• Ongoing training and education opportunities
• 0% Bureaucracy Culture - Focus is on responsibilities, not title

At Zaelab, we’re committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive.

Zaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use Certn to confirm the identity and employment eligibility of all new USA hires.

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