DevOps Engineer ID89052

AgileEngine, LLC.; Ciudad de México; Presencial; MXN 1.622.000 - 2.343.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive USD-based compensation and

Flexibility: home and office options

Descripción de la vacante

AgileEngine is seeking a DevOps Engineer to maintain production and staging environments, migrate applications, and improve cloud infrastructure reliability and automation. You will support CI/CD pipelines, GitOps workflows, and on-call incident response in a fast-paced SaaS setting.

Ideal candidates have 2+ years in SRE/DevOps, strong AWS EKS experience, and a solid observability stack. Weekend migrations and collaboration with cross-functional teams are expected.

Formación

• 2+ years of experience in SRE/DevOps/Production Ops
• AWS EKS experience supporting production environments
• Experience supporting production SaaS apps
• Strong CI/CD knowledge (GitHub Actions/Jenkins/CircleCI)
• GitOps experience and strong Git fundamentals
• Experience using GitHub, Jira & Confluence in teams
• Kubernetes experience (EKS/kOps)
• Observability stack (Grafana/Prometheus/Loki/PagerDuty)
• Scripting: Bash, Python, or Go
• Infrastructure as Code: Terraform/Helm
• DB knowledge: PostgreSQL/MySQL for ops
• Comfort with structured processes and SLAs
• Strong English communication
• Self-driven with growth mindset
• Weekend migrations availability

Responsabilidades

• Migrate applications between environments; weekend migrations required
• Monitor production and staging environments in real time for availability and performance
• Respond to incidents, perform triage and root cause analysis
• Participate in on-call rotation with SLAs
• Handle operational requests from Product/Support/internal teams
• Maintain and improve monitoring, logging, dashboards and observability
• Support CI/CD pipelines, releases, and GitOps workflows
• Contribute to automation to reduce toil
• Maintain and improve Kubernetes-based infrastructure
• Support IaC practices and environment improvements
• Work with relational databases for troubleshooting

Conocimientos

SRE/DevOps

AWS EKS

CI/CD

GitOps

Kubernetes

Grafana/Prometheus

Bash/Python/Go

Terraform/Helm

SQL (PostgreSQL/MySQL)

English communication

Herramientas

GitHub

Jira

Confluence

Jenkins

CircleCI

Grafana

Prometheus

Loki

PagerDuty

Terraform

Helm

Descripción del empleo

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a DevOps Engineer to maintain production and staging environments, execute application migrations, and improve the reliability and automation of cloud infrastructure.

WHAT YOU WILL DO

• Migrate applications between environments; these migrations typically take place on weekends, so weekend availability is required.
• Monitor and support production and staging environments in real time, ensuring high availability, performance, and stability.
• Respond to incidents, perform triage and root cause analysis, and contribute to post-incident reviews and remediation efforts.
• Participate in an on-call rotation with defined SLAs.
• Handle ad-hoc and unplanned operational requests from Product, Support, and internal teams.
• Maintain and enhance monitoring, alerting, dashboards, logs, and metrics; improve signal-to-noise ratio and standardize observability practices.
• Support CI/CD pipelines, production releases, and GitOps workflows.
• Contribute to automation efforts to reduce operational toil.
• Maintain and improve Kubernetes-based infrastructure and containerized workloads.
• Support Infrastructure as Code practices and ongoing environment improvements.

MUST HAVES

• 2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations
• Demonstrable AWS EKS experience supporting production environments.
• Experience supporting production SaaS applications.
• Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI, or similar).
• GitOps experience and strong Git fundamentals.
• Experience using GitHub, Jira, and Confluence in collaborative engineering environments.
• Kubernetes experience (EKS, kOps, or similar).
• Observability stack experience (Grafana, Prometheus, Loki, PagerDuty, or similar).
• Scripting experience (Bash, Python, or Go).
• Infrastructure as Code experience (Terraform, Helm, or similar).
• Working knowledge of relational databases (e.g., PostgreSQL, MySQL) for troubleshooting and operational support.
• Comfortable working within structured operational processes and SLAs.
• Strong written and verbal English communication skills; able to clearly explain technical concepts.
• Self-driven with a growth mindset.
• Weekend availability for application migrations between environments when needed

NICE TO HAVES

• Experience in multi-tenant SaaS environments.
• Experience working in globally distributed teams.
• Familiarity with ChatOps practices.
• Experience improving monitoring quality and reducing alert fatigue.
• Background in operational cost optimization.

PERKS AND BENEFITS

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.