Delivery Station Shift Manager — Drive KPIs & Process Improvement

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.; Tijuana; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A major e-commerce company in Tijuana is seeking a Delivery Station Manager Jr to oversee last mile operations. The successful candidate will manage a team of over 20, ensure adherence to safety metrics, and support process improvements. Responsibilities include following up on operational KPIs, managing payroll and shifts, and coaching team members. A high school diploma and 1 year of experience are required, and a flexible schedule is essential, including nights and weekends.

Formación

• Must be flexible to work rotating schedules including nights and weekends.
• 1 year of relevant experience in management or operations.

Responsabilidades

• Manage a team of over 20 hourly employees.
• Ensure execution of business goals and process improvements.
• Follow up on KPIs of operations at the delivery station.

Conocimientos

Data analysis

Team management

Process improvement

Customer service focus

Educación

High school diploma

Descripción del empleo

A major e-commerce company in Tijuana is seeking a Delivery Station Manager Jr to oversee last mile operations. The successful candidate will manage a team of over 20, ensure adherence to safety metrics, and support process improvements. Responsibilities include following up on operational KPIs, managing payroll and shifts, and coaching team members. A high school diploma and 1 year of experience are required, and a flexible schedule is essential, including nights and weekends.