Delivery Courier & Customer Experience Specialist

FedEx; Tepic; On-site; MXN 134,000 - 268,000; Full time

Job summary

FedEx Express Latin America and Caribbean Division is hiring a Courier in Tepic, Mexico. You will handle delivery, sorting, and pickup of packages, ensuring accuracy and timeliness while following safety rules.

The role requires a high school diploma, a valid driver's license, a good driving record, and the ability to lift heavy packages. English skills are a plus, and you must be able to work variable shifts.

Qualifications

• High School degree or equivalent.
• Valid driver's license for vehicle assigned.
• Good driving record.
• Ability to lift 70 lbs (32 kgs) and maneuver up to 150 lbs (68 kgs) with equipment.
• 21 years old or over.
• Must pass Reading, Map Reading, Sorting, and basic Math tests.
• Basic English skills preferred.

Responsibilities

• Deliver, sort, and pick up packages with courteous service.
• Complete required paperwork and ensure conformance to FedEx Express features of service.
• Accurate, timely pick-up, sorting, and delivery of packages.
• Seek additional business from current customers and pass leads to Sales.
• Inform Sales and manager of changes in customer activity.
• Check packages for proper labeling, content legality, weight, size, and documentation.
• Provide necessary paperwork for pickups/deliveries and ensure security of property.
• Follow safety policies and maintain vehicle appearance and condition.

Skills

Verbal communication

Written communication

Human relations

Team player

Customer service

Basic English

Education

High School diploma / GED

Tools

Driver's license

Job description

FedEx Express Latin America and Caribbean Division is hiring a Courier in Tepic, Mexico. You will handle delivery, sorting, and pickup of packages, ensuring accuracy and timeliness while following safety rules.

The role requires a high school diploma, a valid driver's license, a good driving record, and the ability to lift heavy packages. English skills are a plus, and you must be able to work variable shifts.