Customs Operations Supervisor

General Motors of Canada; Ciudad de México; Híbrido; MXN 869,000 - 1,217,000; Jornada completa

Descripción de la vacante

A leading automotive company is seeking a Customs Operations Supervisor in Mexico City. This critical role requires extensive knowledge of Mexican customs regulations and the supervision of a small team. Responsibilities include managing import/export operations, ensuring compliance with customs laws, and overseeing logistics processes. The ideal candidate should have a Bachelor's degree in a related field and at least 7 years of experience in customs operations. This position operates on a hybrid model, requiring in-office presence three days a week.

Formación

• 7 years of experience in customs operations.
• Supervised customs agents.
• Strong understanding of Mexican customs regulations.

Responsabilidades

• Ensure compliance with Mexican customs laws.
• Manage import/export operations.
• Oversee logistics processes related to customs clearance.

Conocimientos

Project management

Leadership

Teamwork

Advanced English proficiency

Educación

Bachelor’s degree in International Trade, International Relations, or related field

Descripción del empleo

Overview

We are seeking a highly experienced Customs Operations Supervisor with deep expertise in Mexican customs regulations and international trade. This role is critical to ensuring compliant and efficient import/export operations across all modes of transportation and customs ports.

Responsibilities

• Assess and evaluate financial performance of supported business unit with regard to long-term operational goals, budgets and forecasts
• Support creation of yearly financial objectives that align with the business partner’s plan for growth and expansion
• Prepare and may present monthly financial budgeting reports including monthly profit and loss, forecast vs. budget, and cash flow
• Review and ensure application of appropriate internal controls, SOX compliance and financial procedures
• Maintain outstanding relationships with business partners
• Lead by example displaying GM behaviours, commitment to personal development and dedication to crafting a positive Workplace of Choice culture
• Provide understanding of the bigger picture and how projects relate to operational strategy / Enterprise goals
• Anticipate partner needs (proactive vs. reactive)

Required Qualifications

• Bachelor’s degree in international Trade, International Relations, International Business, or a related field.
• 7 years of experience in a similar role within customs operations.
• Advanced English proficiency.
• Strong skills in project management, leadership, and teamwork.
• Supervision of two customs agents
• Hybrid position 3 days at office, 2 days working from home (could be extended for 1 day more, in case of urgent or special tasks)
• Travel low frequency.

Activities

• Ensure full compliance with Mexican foreign trade and customs laws, including daily operational implementation.
• Manage import and export operations through land, ocean, and air customs ports, coordinating across truck, rail, air, and sea transportation.
• Oversee logistics processes related to customs clearance, including charters, LCL, FCL, intermodal shipments, and its Incoterms application.
• Implement and manage operations under Depósito Fiscal and IMMEX programs, including handling specific entry types and regulatory nuances.
• Supervise customs brokers and logistics providers involved in import/export activities.
• Ensure accurate documentation and transmission of customs entries, identifiers, and regulatory requirements using customs systems.
• Apply industry-specific knowledge of the automotive sector, including consolidated entries, benefits, and compliance obligations.
• Collaborate cross-functionally to implement new initiatives and resolve operational challenges through teamwork and continuous improvement.
• Competencies: Collaborates, communicates effectively, optimizes work processes, builds effective teams, results oriented resilience and embrace changes

Note: GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future.

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contributes to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and/or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

If you need a reasonable accommodation to assist with your employment, please mention it to the recruiter.

This role is categorized as hybrid. The selected candidate is expected to report to a specific location at least 3 times a week (or other frequency dictated by their manager). The selected candidate will be required to travel.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. General Motors does not provide immigration-related sponsorship for this role.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.