Customer Service Specialist - Travel Bookings (Remote)

Ojalatravel; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading travel company is seeking Remote Travel Agents to assist clients with planning and booking vacations, cruises, and hotel stays from the comfort of their homes. Candidates should have strong communication skills, attention to detail, and a desire to grow professionally. This position offers competitive commissions, a flexible work schedule, and access to industry-leading tools. If you're passionate about travel, this is a fantastic opportunity to turn your passion into a rewarding career.

Servicios

Competitive commissions

Incentives and bonuses

Flexible remote work schedule

Access to training and certifications

Supportive team culture

Responsabilidades

• Assist clients with planning and booking hotels, vacations, cruises, and more.
• Design unique travel packages tailored to each client.
• Explain flight, accommodation, and transportation options clearly.
• Provide recommendations on visas, immunizations, and security.
• Maintain confidentiality of client information.

Conocimientos

Strong communication and customer service skills

Excellent attention to detail

Self-motivated

Comfortable using digital tools

Desire to obtain certifications

Descripción del empleo

Do you love to travel and plan trips? Were looking for enthusiastic and detail-oriented Remote Travel Agents to join our growing team. In this role, you'll assist clients with planning and booking hotels, vacations, cruises, theme park getaways, and all-inclusive resort stays all from the comfort of your home.

What You'll Do

• Stay up to date on industry trends, promotions, and supplier policies.
• Design Personalized Itineraries: Create unique travel packages tailored to each client. From romantic getaways to adventure expeditions, your creativity will know no bounds.
• Advise on Travel Options: Explain flight, accommodation, and transportation alternatives clearly and professionally.
• Ensure Safety and Comfort: Provide recommendations on visas, immunizations, and security measures.
• Record Details and Maintain Confidentiality: Every client is special, and their information must be treated with the utmost care.

What Were Looking For

• Strong communication and customer service skills.
• Excellent attention to detail and organizational skills.
• Self-motivated with the ability to work independently in a remote setting.
• Comfortable using digital tools and booking platforms (training provided).
• Previous experience in sales, hospitality, or travel is a plus, but not required.
• Desire to professionalize, obtain certifications, and participate in ongoing training.
• Must be 18 years of age or older.

What We Offer

• Access to industry-leading tools, supplier networks, and booking systems.
• Competitive Commissions: We recognize your talent and effort. Our commissions are the best in the market, which means you will be rewarded for your dedication and success.
• Incentives, bonuses, and exclusive travel perks.
• A supportive team culture with mentorship and growth opportunities.
• Flexible remote work schedule.
• Work from home or anywhere with internet access.
• Training and development opportunities.
• Access to internationally recognized certifications.

If you love travel and want to turn that passion into a career, this is an exciting opportunity to grow with us!