Customer Service Chemist at C&T

PPG; Acolman; Presencial; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

A global leader in coatings is seeking a Customer Service Chemist to develop and adjust paint formulations, ensuring color accuracy and stability. Responsibilities include conducting quality control analysis, providing technical support during production, and managing laboratory materials. Candidates should have a Bachelor's degree in Chemical Engineering or a related field, at least 1 year of experience with color formulations, and proficiency in English. Join a team dedicated to continuous growth and shared values in a supportive workplace.

Formación

• 1+ years of experience handling chemical and color formulations.
• Solid knowledge of color theory in industrial environments.
• Experience with color matching in paints, plastics, or inks.

Responsabilidades

• Develop paint color formulations to meet market requirements.
• Conduct color analysis and ensure compliance with standards.
• Calibrate laboratory equipment for color formulation activities.
• Provide technical support during batch production processes.
• Manage laboratory materials required for formulations.
• Prepare monthly technical reports and maintain documentation.
• Comply with company safety policies and guidelines.

Conocimientos

Color theory knowledge

Spectrophotometer usage

Client satisfaction procedures

Teamwork orientation

Microsoft Office proficiency

ERP systems experience

Upper-intermediate to advanced English

Educación

Bachelor's degree in Chemical Engineering or related field

Herramientas

Spectrophotometers

Colorimeters

Mixers

Descripción del empleo

As a Customer Service Chemist at C&T, you will be responsible for developing and adjusting paint or pigment formulations to achieve a specific and consistent color, whether for mass production or to meet customer requests, using knowledge of colorimetry, laboratory equipment, and quality control, ensuring color accuracy and stability on various substrates.

You will report to S&T Customer Support Supervisor.

Key Responsibilities

• Color Matching and Formulation: Develop paint color formulations to meet market color requirements and support product sales goals.
• Quality Control: Conduct color analysis, testing, and visual or spectrophotometric evaluations to ensure compliance with global, regional, and local customer standards.
• Laboratory Operations: Calibrate laboratory equipment, including spectrophotometers, colorimeters, mixers, automatic applicators, and ovens. Prepare liquid and applied physical samples.
• Production Support: Provide technical support during batch production to ensure color consistency and adherence to approved specifications throughout the manufacturing process.
• Materials Management: Manage laboratory materials by requesting, storing, controlling, and ensuring usage of raw materials required for color formulation activities.
• Customer Technical Support (Optional): Offer technical assistance to internal and external customers regarding color formulations, application recommendations, and resolution of quality complaints or claims.
• Documentation and Reporting: Prepare and maintain monthly technical reports, laboratory logs, formulation records, and material inventory documentation.
• Health, Safety, and Environment (HSE): Comply with and follow all company-defined industrial safety policies, procedures, and guidelines.

Qualifications

• Bachelor's degree in Chemical Engineering or related field
• Solid knowledge of color theory and practical use of spectrophotometers.
• 1+ years of experience handling chemical and color formulations, including colorants and paints.
• Proficiency in Microsoft Office and experience using management or ERP systems.
• Experience establishing procedures to ensure client satisfaction, teamwork orientation.
• Experience with color matching within industrial environments such as paints, plastics, or inks.
• Upper-intermediate to advanced English level.

About Us

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [e-mail].