CRM Campaign Project Manager

Biopharma Careers; Ciudad de México; Presencial; MXN 900.000 - 1.100.000; Jornada completa

Descripción de la vacante

Novartis in Mexico City is seeking an experienced Project Manager to lead digital/tech initiatives for content management and marketing systems.

You will plan and drive cross-functional delivery, manage risks, and ensure timely inputs from stakeholders. The role requires a strong technical background, 7+ years in digital projects, and fluency in English.

This full-time position offers a challenging environment in a global pharma setting with opportunities to work with Gen AI trends.

Formación

• BTech or MBA required.
• 7+ years managing digital/tech projects.
• Experience delivering projects across global matrices.
• Digital experience is essential.
• PM with strong technical background mandatory.
• Proficient with SFMC and related tools.

Responsabilidades

• Plan, assign tasks and direct team for execution as per planned queue.
• Explain risks & issues and maintain related records.
• Review briefs based on what is technically possible for a build.
• Coordinate inputs from cross-functional teams for production readiness.
• Identify timeline risks and opportunities to recover delays.
• Communicate dependencies impacting timelines to stakeholders.

Conocimientos

Project management

Digital PM

Cross-functional collaboration

Communication skills

Gen AI awareness

Educación

BTech / Tech Masters

MBA

Herramientas

SFMC

Descripción del empleo

Key Responsibilities:

• Planning, assigning tasks and directing team for execution as per planned queue.


• Understanding and explaining risks & issues and maintaining related records.


• Reviewing functional / creative briefs based on an understanding of what is technically possible for a specific build.


• Working with cross functional teams to ensure all necessary inputs required for production are available on time.


• Reviewing the tasks and confirm timeline feasibility, identify opportunities within existing queue to overcome any delays.


• Share critical dependencies impacting timelines and required extensions from stakeholders.

Essential Requirements:

• BTech / Masters in Technology or Masters in Business Administration.


• Minimum 7+ years of proven experience in managing Digital/technology focused projects or driving key initiatives within the digital marketing specifically for Content management Systems.


• Good experience in managing delivery of projects across complex matrix & global environments.


• Digital experience/knowledge is a must.


• A Project Manager with strong technical background is mandatory.


• Proven SFMC (Salesforce Marketing Cloud) experience managing projects and having strong functional knowledge of the tools.


• Strong Communication and collaboration skills.


• Supports collaboration and has good teamwork skills; Pro-active in handling complex situations & problems; Must have attention to detail.


• Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is highly preferred.

Languages:

English

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Accessibility and Accommodation: Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a [e-mail] y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.