Content Specialist

Marsh & McLennan Companies; Ciudad de México; Híbrido; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A global risk management firm is seeking a Content Specialist in Mexico City to design user-friendly digital products. Responsibilities include creating digital assets and analyzing stakeholder needs while collaborating in a hybrid work environment. Ideal candidates have 3+ years of experience and a BS in a related field. Strong English skills and proficiency in Microsoft and Adobe tools are required. Join a vibrant team to make substantial impacts for clients and communities.

Servicios

Professional development opportunities

Supportive leaders and inclusive culture

Career opportunities and benefits

Formación

• 3+ years of experience in designing tools and content to demo technology features to users.
• Experience with digital asset creation and project management.

Responsabilidades

• Design and create digital assets and solutions for stakeholder use.
• Gather and analyze stakeholder needs and translate them into digital solutions.
• Organize and manage transformation and change assets for easy access.

Conocimientos

Digital/creative tools

Microsoft 365 suite

Adobe Creative Cloud

Animation and video creation

Advanced Level of English

Educación

BS in Technology, Business, Management, Engineering or equivalent

Herramientas

Microsoft SharePoint

PowerPoint

Descripción del empleo

Company: MMC Corporate Description

Content Specialist

We are seeking a Content Specialist to join our team at Marsh. This role will be based in Mexico City. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Content Specialist at Marsh, you will design and develop user-friendly digital products and offerings, ensuring seamless experiences for stakeholders. Increases usability and visual appeal of digital experiences through interactive flows, sketches, storyboards, wireframes, surveys, mock-ups and prototypes.

We will count on you to

• Design and create digital assets and solutions for stakeholder use. This includes leveraging leading-edge technologies and AI to create engaging content and collateral for an optimal colleague experience.
• Gather, document, analyze, and translate stakeholder needs and/or gaps into digital solutions (assets, tools, instrumentation). This may be facilitated via surveys, design sessions, and visualization activities with Subject Matter Experts (SMEs) and other professionals.
• Supports stakeholder demos of technologies and ways of working. Be able to walk audiences through the key features that are reflected in the digital learning assets and articulate how the tools and key features help the stakeholders perform their tasks.
• Inventory and organize transformation and change assets for consumption and purposeful use. Manage and index the material that are created for quick reference and reuse/repurpose and keep the index current and accessible to digital transformation team and Colleague Tech product owners.
• Create presentation decks and other materials to support various Digital Change & Adoption, Colleague Tech and MMC Tech initiatives. Leverage the same leading-edge technologies and change management perspectives to create compelling and engaging assets.
• Track, update, and report on portfolio of projects and engagements. This may come in the form of weekly project or status updates. This may also include monitoring and reporting on the adoption and/or usage of tech adoption assets. Provide supervision, coaching, and tactical guidance to junior teams.

What you need to have

• BS, Technology, Business, Management, Engineering or equivalent
• 3+ years of experience in designing tools and content to demo technology features to users
• Digital/creative tools, Animation, video creation and editing, Microsoft 365 suite, incl. SharePoint and PowerPoint, Adobe Creative Cloud, Project Management
• Advanced Level of English is a Must

What makes you stand out

• PMP or Prince2 preferred, Change Management training or certification preferred

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.