Commercial Analyst

DiDi Global; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading mobility technology platform is seeking a Data Analyst in Mexico City to transform large datasets into actionable insights. Responsibilities include analyzing customer behavior, supporting commercial strategies, and building dashboards for key metrics. Ideal candidates will possess strong analytical skills, be fluent in English, and have over three years of experience in business intelligence. The role is essential in driving data-driven decision-making within our grocery delivery operations.

Formación

• Experience with A/B testing and ROI analysis.
• Ability to translate business questions into analytical approaches.
• Collaborative in working with cross-functional teams.

Responsabilidades

• Analyze customer behavior for optimization of campaigns.
• Build dashboards and reports for visibility of key metrics.
• Identify growth opportunities through data analysis.
• Ensure data quality and consistency.

Conocimientos

Quantitative and qualitative analytical skills

Data visualization

Effective communication

Data management and data cleaning

Problem-solving and critical thinking

Fluent English

Educación

3+ years of experience in business intelligence or similar experience

Descripción del empleo

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra‑city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

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Team Overview

The Data Analyst will be responsible for transforming large datasets into actionable insights that support strategic and commercial decision‑making. This role requires strong analytical skills, critical thinking, and the ability to interpret complex data to provide clear, business‑oriented recommendations.

This role will be essential in supporting the commercial team by leveraging data to drive strategic decision‑making across our grocery delivery operations. We need someone who is analytical, results‑oriented, and capable of turning data into actionable insights.

Role Responsibilities

• Partner with the commercial team to identify growth opportunities through data analysis.
• Analyze customer behavior and purchasing patterns to optimize Co‑invest campaigns and promotions.
• Evaluate promos and investment to provide data‑driven recommendations
• Analyze business data to support strategic and operational decision‑making.
• Work with large datasets to identify trends, patterns, and insights.
• Build tools such as dashboards and reports for the commercial team to increase visibility of key performance metrics.
• Conduct data analysis on commercial activities to help define strategies and identify opportunities.
• Ensure data quality and consistency to provide reliable information.
• Collaborate with cross‑functional teams to understand business needs and translate them into analytical solutions.

Role Qualifications

• Quantitative and qualitative analytical skills.
• Data management and data cleaning.
• Data visualization.
• Effective communication.
• Data‑driven decision‑making.
• Hands‑on experience with A/B testing and ROI analysis
• Strong problem‑solving and critical thinking skills
• Ability to translate business questions into analytical approaches.
• Ability to work collaboratively with cross‑functional teams.
• +3 years of experience in business intelligence or similar experience.
• Fluent english

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data‑driven – We are strong believers in making informed decisions, that’s why we are data‑driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win‑win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone’s best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms