Collections Specialist - Global Accounts (Level 1)

FASA para Look and Do; Tlaquepaque, Las Pintas; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology solutions provider seeks a Collections Associate (Level 1) in Tlaquepaque. The role involves collecting payments, managing disputes, and collaborating with sales teams. Ideal candidates will have strong negotiation skills, excellent communication abilities, and proficiency in Microsoft Excel, as well as 1–2 years of experience. This full-time position offers a competitive salary and a comprehensive benefits package including vacation days and healthcare coverage.

Servicios

30 days of Christmas bonus

40% vacation premium

12 vacation days plus 2 floating days

Vision and dental assistance

Life insurance

Healthcare insurance

10% food/pantry vouchers

Wellbeing program for employees

Growth opportunities

Responsabilidades

• Collect payment from customers through calls and negotiate payment plans.
• Follow up on disputes and collect outstanding balances.
• Manage accounts and take actions like credit holds.
• Collaborate with sales teams on order release and customer files.

Conocimientos

Strong negotiating abilities

Excellent verbal and written communication

Fluent in English

Ability to work independently

Ability to build and maintain relationships

Proficiency with Microsoft Excel

Educación

1–2 years of experience

Herramientas

Oracle or other ERP systems

Descripción del empleo

A global technology solutions provider seeks a Collections Associate (Level 1) in Tlaquepaque. The role involves collecting payments, managing disputes, and collaborating with sales teams. Ideal candidates will have strong negotiation skills, excellent communication abilities, and proficiency in Microsoft Excel, as well as 1–2 years of experience. This full-time position offers a competitive salary and a comprehensive benefits package including vacation days and healthcare coverage.