Client Launch & Adoption Leader

Glia; A distancia; MXN 70,000 - 90,000; Jornada completa

Descripción de la vacante

A technology company in Mexico is seeking an Implementation Manager to manage client onboarding and project implementations. The ideal candidate will have over 4 years of experience with SaaS clients and strong project management skills. Responsibilities include overseeing projects, managing client expectations, and defining service delivery processes. This role emphasizes attention to detail, leadership, and effective communication.

Formación

• 4+ years of experience managing implementations for SaaS or Enterprise clients.
• Proven ability to coordinate multiple Client-facing projects simultaneously.
• Strong project management skills and a background in technical consultancy.

Responsabilidades

• Oversee a portfolio of projects for clients across the complete lifecycle.
• Manage client expectations gracefully while driving product adoption.
• Define and recommend processes to facilitate better service delivery.

Conocimientos

Attention to detail

Leadership

Project management

Technical consultancy

Strong interpersonal skills

Educación

4+ years managing implementations

Herramientas

APIs

HTML

Network security

Descripción del empleo

A technology company in Mexico is seeking an Implementation Manager to manage client onboarding and project implementations. The ideal candidate will have over 4 years of experience with SaaS clients and strong project management skills. Responsibilities include overseeing projects, managing client expectations, and defining service delivery processes. This role emphasizes attention to detail, leadership, and effective communication.