Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading travel service provider is seeking detail-oriented individuals to join their team as Client Journey Coordinators. This fully remote position involves supporting clients throughout their travel planning process by providing personalized service and coordination. Ideal candidates are customer-focused and enjoy communicating with clients while having the flexibility to manage their schedules. You will have access to industry tools and professional development opportunities, making this role a great step in your career.

Servicios

Fully remote work environment

Flexible schedule

Access to industry tools and training

Opportunities for professional development

Travel-related benefits and perks

Supportive team environment

Formación

• Enjoy helping others and communicating with clients.
• Ability to work remotely with flexible scheduling.

Responsabilidades

• Understand travel preferences and goals.
• Provide accurate destination information and recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel.
• Maintain timely and professional communication.

Conocimientos

Detail-oriented

Customer-focused

Strong communication

Herramientas

Booking and client management systems

Descripción del empleo

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment