Chief Operating Officer

RM Staffing B.V.; Ciudad de México; Híbrido; MXN 1,835,000 - 2,387,000; Jornada completa

Descripción de la vacante

A dynamic staffing agency in Mexico is seeking a Chief Operating Officer (COO) to oversee daily administrative and operational functions, driving scalability and high performance across departments. The ideal candidate has over 4 years of progressive leadership experience, operational expertise, and a strong understanding of process improvement methodologies. This role offers a chance to directly influence the company's core strategy and lead a high-caliber team in a collaborative environment with flexibility for remote work.

Servicios

Strategic impact on company strategy

Executive leadership opportunities

Collaborative team culture

Flexibility for remote work

Formación

• Minimum of 4+ years of progressive leadership experience.
• Proven track record in scaling operations and managing complex functions.
• Experience with process improvement methodologies like Lean and Six Sigma.

Responsabilidades

• Oversee daily operations across critical departments.
• Design and implement standardized procedures to maximize efficiency.
• Translate CEO's vision into actionable operational plans.
• Collaborate with the CFO to manage the operating budget.

Conocimientos

Operational Expertise

Leadership Mentorship

Process Improvement Knowledge

Strategic Planning

Educación

Bachelor's Degree in Business Administration

Certifications in Executive Leadership

Descripción del empleo

Position Overview

We are seeking a Chief Operating Officer (COO) for overseeing the day-to-day administrative and operational functions of the business. Reporting directly to the CEO, the COO ensures the company executes its strategy efficiently, drives operational scalability, and maintains a high-performance culture across all departments.

Key Responsibilities

Operational Leadership & Management

• Oversee Daily Operations: Direct and control all day-to-day activities across critical departments, including Operations, HR, IT, and other core business functions.
• Process Optimization: Design, implement, and continuously monitor standardized procedures and workflows to maximize efficiency and productivity across the organization.
• Risk Management: Identify, evaluate, and mitigate key operational risks to ensure compliance, business continuity, and organizational stability.

Strategic Planning & Execution

• Strategy Implementation: Translate the CEO's long-term vision and strategic goals into clear, actionable operational plans and departmental targets.
• Performance Monitoring: Establish, track, and analyze key performance indicators (KPIs) and metrics, reporting performance insights to the CEO and recommending corrective actions.
• Growth & Scalability: Lead initiatives that build the necessary infrastructure, technology, and organizational structure to support and manage sustainable company growth.

Financial & Resource Stewardship

• Budget Oversight: Collaborate with the CFO to manage the company's operating budget, controlling expenses and identifying opportunities to improve cost efficiency and profit margins.
• Resource Allocation: Manage and allocate internal resources (personnel, technology, and capital) effectively to ensure all strategic projects and operations are fully supported.

Talent & Culture Development

• Leadership Mentorship: Mentor and guide department heads and the senior leadership team, fostering a culture of accountability and continuous professional development.
• Culture Champion: Act as a champion for the company's core values, ensuring the internal culture supports high performance and drives overall employee engagement and retention.

Required Skills & Qualifications

Experience & Executive Skills

• Experience: Minimum of 4 + years of progressive leadership experience.
• Operational Expertise: Proven track record in scaling operations, driving organizational efficiency, and managing complex cross-departmental functions.
• Leadership: Demonstrated ability to mentor senior management, lead large teams, and foster a culture of accountability and high performance.
• Process Knowledge: Expert knowledge of process improvement methodologies (e.g., Lean, Six Sigma) and strategic planning frameworks.

Education & Certification

• Education: Bachelor’s Degree in Business Administration, Operations Management, or a related field.
• Relevant Certifications: Certifications in Executive Leadership, Strategic Management, or Process Improvement (e.g., Lean Six Sigma Black Belt) are highly beneficial.

What We Offer

• Strategic Impact: Opportunity to directly influence and execute the company’s core business strategy alongside the CEO and Board.
• Executive Leadership: The chance to lead and mentor a high-caliber team across all major operational units.
• A collaborative team culture focused on innovation and learning.
• Flexibility (remote)